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What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

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Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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Features

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line ...
Features

Amanda Garabedian On Leadership

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Features

Exit Interview: Cheryl Sio, MembersAlliance Credit Union

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
Features

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking ...
Features

How To Build AI Strategy In Real Time (Part 1)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Features

How To Build AI Strategy In Real Time (Part 2)

Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Features

Hurricane Knocked The Power Out? New Orleans Firemen’s FCU Is Ready.

The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the ...
Features

Every Member Deserves A Financial Oasis

Discover how First Alliance Credit Union is redefining success by putting values and member needs at the heart of everything it does.
Industry Insights

Quarterly Market Snapshot And Two-Year Financial Statement

Quarterly performance reports from Callahan & Associates highlight important metrics from across the credit union industry. Comparing top-level performance and digging into the financial statement ...
Blogs

Leaders Of The Pack: The Top 20 Cores For Credit Unions

Explore the subtle shifts redefining the credit union core processing space and how these movements shape growth, innovation, and member experience.
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