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Kathy Martin On Leadership

The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of disruptive change.

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Features

Patelco Boosts Member Service And Cash Availability With A Homegrown Check Hold System

The California credit union offers $5,000 to $50,000 of immediate cash availability based on the depth of member engagement with their credit union.
Features

How Community 1st Plans To Build Business With Latinos

Joining the Juntos Avanzamos program, recruiting a bilingual market manager and electing a Latina board member are all ways to better connect with a budding ...
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How 2 Credit Unions Became Leaders In 12-Month Loan Growth

A California credit union buys loans to ease excess liquidity while a Colorado crew sells first mortgages to firefighters.
My Generation

What Do I Want From A Banking Experience?

Revisiting the topics of The Millennial Disposition through the eyes of Syed, a 20-year-old student at the University of South Carolina.
Features

Kathy Martin On Leadership

The senior vice president at Directions Credit Union discusses strategies for developing new managers and challenging senior executives to think differently in the face of ...
Features

Lessons From A 12-Month Turnaround

A new approach to the credit union basics of people and finance helped this West Virginia cooperative turn six-figure losses into seven-figure gains.
Features

How To Score With HELOCs

Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.
Features

Strengthening Portfolio Performance Is Critical In Today’s Auto Lending Marketplace

The inability to properly measure, manage, and predict risk appropriately has been the ruin of many a lender.
Features

Recent Events Impacting The Regulatory Landscape

While the new administration and Congress could change the CFPB, the bureau’s rules remain in effect and should be the subject of careful compliance.
Features

Centralized Lending Leads To Triple The Consumer Loans

Credit Union of Southern California moved to a centralized lending environment in summer 2016. Here’s how the credit union built its team and adjusted policies.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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