Changing The HR Culture, One Coaching Session At A Time
Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.
Patriot Federal Credit Union has replaced annual reviews with quarterly coaching sessions that focus on value and values.
As strategic planning season rolls in, consider what metrics will showcase the credit union to members, the board, and the community.
Generations FCU explains how it uses the investment portfolio as a vehicle that produces income in its own right.
Rogue Credit Union beats the market and its peer averages with an ownership savings account.
The Alabama credit union is developing a repertoire of live and virtual seminars.
Arizona FCU puts a financial twist on “The Biggest Loser” with its “My Comeback” web series.
Retailers use sight, sound, smell, taste, and touch to their advantage every day. Credit unions can do the same.
Family Trust FCU uses a new headquarters building and artwork commissioned from local college students to underscore the connection between the cooperative and the community it serves.
Low rate environment and soaring student debt lead to growing refinance boom in student lending.
Callahan’s LTD program combines Harvard Business School learning with collaborative, hands-on problem solving.

Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.

Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.

Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.

The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.

The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.

McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.

The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.

The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.

Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.