Format

Educating Members One FICO Score at a Time

According to recently released data from a bankrate.com survey, an astounding 45% of consumers do not know their credit score, and another 32% have never checked their credit report. In recognition of this startling trend BMI Federal Credit Union ($355M, Dublin, OH) launched an innovative, multi-purposed mail marketing campaign to address the issue head on.

Read More »

Would You Like a Loan with that?

Outbound calling allows a credit union to personalize the point of contact and can be successful at getting members to increase their relationship with the credit union.

Read More »
Features

Piedmont Advantage Re-Energizes Its Card Offerings

A marketing campaign focused on new low rates and balance transfer opportunities resonates with consumers looking to switch their primary credit card relationship in the ...
Features

Educating Members One FICO Score at a Time

According to recently released data from a bankrate.com survey, an astounding 45% of consumers do not know their credit score, and another 32% have never ...
Features

‘Learning a New Language’: Combining Credit Union Cultures in a Merger

Combining cultures can be the sticking point for many merger talks. United Federal used strategic leadership and guidance to blend two organizations into a cohesive ...
Features

Part 3 of 3P’s: Product-Free, Personal, Passion

Forget product, place, price and promotion. This three-part series features credit union success stories that demonstrate the power of the new three P’s.
Features

CEO Interview: Acting Boldly In Good Times

Backed by record-setting financials but with low member growth, Pete Sainato, CEO of Justice FCU, is instigating a program of significantly boosting return and value ...
Features

Would You Like a Loan with that?

Outbound calling allows a credit union to personalize the point of contact and can be successful at getting members to increase their relationship with the ...
Features

Preparing for and Adapting to a Rapidly Changing Market

Tower Federal Credit Union did not see the Refi Boom coming, but they were ready for it when it came.
Features

Delta Community: Building Trust through “Home Loan Specialists”

One-on-one conversations between members and Delta Community’s “home loan specialists” helps strengthen member relationships with the credit union.
Features

Persevering through Economic Adversity and Natural Disasters

Over the past 15 years, Visions Federal Credit Union has coped with an extended local recession and a “500 year” flood. But through these difficulties, ...
Features

A Strategy To Build Non-Interest Income One Transaction At A Time

How an Iowa credit union increased its interchange revenue by 41% over four years.
Scroll to Top