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Griff O’Brien On Leadership

Griff O’Brien, senior vice president and chief membership officer at Advantis Credit Union, details his recipe for cultural success at a large credit union.

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Lessons In Vendor Management

In this Q&A, Cheryl Turner, contracts administrator at BCU, discusses how the credit union manages its vendor relationships — from how the credit union reviews vendors to best practices she’s gleaned during her time with BCU.

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How Internet PIN Debit Can Reduce Exposure

In a day and age when cyber security is of utmost concern, how can expanding your payment acceptance capabilities protect both you and your borrowers?
Features

Griff O’Brien On Leadership

Griff O’Brien, senior vice president and chief membership officer at Advantis Credit Union, details his recipe for cultural success at a large credit union.
Features

How To Determine Your Website’s ROI

If you want to measure your website’s ROI, start tracking conversion instead of consumption.
Features

Vendor Management In A Brave New World Of Compliance

In this Q&A, Kristen E. Edmundson, vice president of audit and compliance at Purdue Federal Credit Union, shares her perspectives on pain points, best practices, ...
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Help Tackling TRID This Fall

Online information center helps empower credit unions to become TRID experts for their local real estate communities.
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Lessons In Vendor Management

In this Q&A, Cheryl Turner, contracts administrator at BCU, discusses how the credit union manages its vendor relationships — from how the credit union reviews ...
Features

Tips For Negotiating With Your Core Provider

A Q&A With Rick Wieczorek, CEO of Mid-Atlantic Federal Credit Union.
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Reach For The Cutting Edge Without Falling Over

A Texas credit union looks to vendor management, conversion-related momentum, and a healthy dose of skepticism to build an expansive technology base without breaking the ...
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Credit Union Branches Are On The Rise

The number of credit union branches has risen since midyear 2014, but deposit market share is holding steady.
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Selling Loans Keeps Production Engine Running Smoothly

Randy Gunderson, CFO for WSECU, discusses selling mortgages to Fannie Mae and participating consumer and commercial loans.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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