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Debit

Segmented Card Incentive Hits 200% ROI

How Preferred Credit Union used a one-two punch of high-tech segmenting and low-tech mailing to double its debit ROI.
Features

The Role Of Technology In Credit Union Management

Doug True, CEO of FORUM Credit Union, talks about the role of technology in the modern financial services landscape.
California

The 10-Year Fixed-Rate Mortgage Worth Bragging About

How Star One’s 14-month-old mortgage product attracts both young professionals and soon-to-be retirees.
California

Building Relationships One Checking Account At A Time

A single checking account with automatically applied tiered benefits helps San Francisco Federal Credit Union reach 1,000 new account holders.
Features

A Tiered Approach To Underwriting

How TruStone Financial’s tiered pricing matrix facilitates instant loan decisions for autos and recreational vehicles.
Features

Overhauling Interior Service: Interview with Ed Speed

TDECU relies on internal culture to deliver superior service to members.
Employee Incentives

Member-Focused Staff Can Sell With Tech Tools

You can have a member-focused staff while increasing sales and growing fee-income opportunities through technology.
Auto

Credit Union Lending In 2014

Seven graphics highlight where the credit union industry gained the most momentum during the past year.
Auto

Seven Seventeen Doubles Loan Growth With CRIF ACTion

Increased efficiency and added functionality spurs a jump from 4% growth in 2013 to 8% in 2014.
Auto

Tapping Into Retail And Medical Financing To Grow Loan Portfolios

Point-of-sale consumer lending in retail and medical services can help increase loan portfolios and distinguish local credit unions from large, universal banks.

Future Bets For Fintech

Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.

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