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Industry Performance: Macro (4Q21)

The global economy was rebounding at the end of 2021. So, too, were U.S. credit unions. But tensions in Europe and increasingly high inflation projections suggest significant headwinds for 2022.

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4 Ways Credit Unions Make Tax Time Less Taxing

Through the Volunteer Income Tax Assistance program, cooperatives help prep and file tax returns for underserved community members.
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The ABCs Of Engagement And Philanthropy

South Carolina Federal Credit Union encourages staff members to get more heavily involved in its nonprofit work, but that involvement requires a bit of a ...
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Exit Interview: Lisa Schlehuber, Elements Financial

The CEO came to the industry late in her career but was a transformational leader at the Indianapolis-based credit union.
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The Power Of Going Green: Credit Unions And Sustainable Plastics

Issuing sustainable cards is a simple way to reduce carbon footprints and support green initiatives.
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3 Factors To Consider When Building A Credit Card Product Strategy

Credit unions should focus on product, experience, and innovation while leveraging their established brands and market presence.
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Auto Lending Trends: Chip Shortage Costs The Industry $210 Billion In 2021

Vehicle production continues to suffer in 2022 and experts predict effects to ripple into 2023 and beyond.
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Remaining Competitive In A Banking Market Filled With Disruption

Sustainable success requires continuous reinvention, adaptation, and a willingness to innovate.
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How Abilene Teachers Rallied The Community With A Social Media Campaign

By turning March 25 into "325 Day," the credit union helped launch a civic celebration that has become an annual event.
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Industry Performance: Macro (4Q21)

The global economy was rebounding at the end of 2021. So, too, were U.S. credit unions. But tensions in Europe and increasingly high inflation projections ...
Features

Artificial Intelligence Provides Real Service At Royal Credit Union

An avatar named Val, trained to interact like a live human, handles thousands of queries every month and improves the member experience at the Wisconsin ...
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