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Organizational Structures And Today’s Credit Union: A View From The Top

There’s no question the C-suite is growing. In recent years, specialized roles such a chief risk officer, chief experience officer, chief digital officer, chief strategy officer, chief growth officer, and more have joined the ranks of CEO, COO, and CFO. At a high level, organizational charts at today’s credit union reflect the key responsibilities of

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Kellogg Community Balances Loan Growth With Member Impact

Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset milestones, it remains focused on the impact it can deliver to the members and communities it serves. Year-over-year loan growth during the third quarter of 2021 was 18.5%, nearly three

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6 Credit Unions Dish On Data Dashboards And Enterprise Collaboration (Part 1)

Making the most of business intelligence involves building bridges between departments byte by byte.
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Turn Your Transactional Data Into Improved Products And Loyal Members

Leveraging data from across the credit union delivers optimized products and services, as well as enhanced member experiences that foster stronger, more trusted relationships.
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3 Roles That Take Business Intelligence To The Next Level

There’s a new wave of titles that hints at a sea change in how credit unions use data.
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Impacts Of Data Science And Analytics On The Credit Union Industry

Every member interaction offers insight into preferences and habits. Using these data points, credit unions can not only better serve their members but also increase ...
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Affinity Plus Learns Lessons Of Its Own By Investing In Staff MBAs

The Minnesota cooperative leaned on insight from industry peers to create a path for building employees' skills and knowledge.
Features

Organizational Structures And Today’s Credit Union: A View From The Top

There’s no question the C-suite is growing. In recent years, specialized roles such a chief risk officer, chief experience officer, chief digital officer, chief strategy ...
Features

Kellogg Community Balances Loan Growth With Member Impact

Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset ...
Features

It Takes More Than Convenience To Woo Credit Card Users

Credit card users today base their choice of credit card on more than four factors. Convenience is important, but so are rewards, data security, credit-building ...
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New Year = New Opportunities In Student Lending

Check out these keys to revving up your education finance solutions in a post-pandemic world.
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3 Ways To Build Connections Through Social Media

Tips and tricks from three cooperatives that present personality and add a human touch to social posts.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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