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Marketing Automation: Driving More Efficient Mortgage Lending Operations

Marketing automation offers many advantages to credit unions that are pursuing growth and that seek to deepen relationships with their members.
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What’s In A Name: Community Impact Officer

Simeon Chapin plays an integral role in communicating and executing Vermont State Employees Credit Union’s goals to make a local and global difference.
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Student Internships In The Age Of Virtual Staffing

After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
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Pandemic Or Not, Here Comes The New HQ

How United and Blue federal credit unions completed construction on their new headquarters with little or no delay.
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Enrichment FCU And A Post-Pandemic New Normal

The Tennessee cooperative is planning to redeploy staff and create a digital-first culture.
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Pandemic Or Not, Here Comes The New HQ

How United and Blue federal credit unions completed construction on their new headquarters with little or no delay.
Features

2 Questions About Helping Members Face Today’s Challenges

Leaders at cooperatives across the country share how core principles are driving strategic thinking in their shops.
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Tips To Prepare For PPP Forgiveness

An Oklahoma credit union encourages business owners to wait to apply for forgiveness but has tools in place to assist members who want relief now.
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Is Your Credit Union Ready For A Remote-Only Workforce?

Three senior executives at a CUSO with a predominately remote workforce offer words of wisdom for cooperatives considering the future of their office operations.
Callahan Collections

Coastal Credit Union Takes On DEI From The Inside And Out

This Raleigh-based cooperative is “woke” in Wake (and Durham) counties.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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