HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

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Overhauling Interior Service: Interview with Ed Speed

TDECU relies on internal culture to deliver superior service to members.
Features

6 Tips To Host Electrifying Employee Events

The line between fun and meaningful is a moving target, but these two credit unions have some golden rules that help them hit the bull’s-eye ...
Features

Member-Focused Staff Can Sell With Tech Tools

You can have a member-focused staff while increasing sales and growing fee-income opportunities through technology.
Industry Insights

Key Takeaways From Callahan HR Roundtable 2015

When HR professionals gathered for a Callahan Roundtable, these ideas generated the most buzz.
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Need Expertise? Take Expertise. Got A Branch? Give A Branch.

The financial system is ripe for enhanced cooperation between leagues, CUSOs, credit unions, and talented individuals.
Features

The Amazing Benefits Of Getting Away From It All

A change of scenery can do you — and your organization — plenty of good. Here’s why quality time out of the office pays off.
Graph Of The Week

4 Ratios All Staff Members Should Know

These four performance metrics will help CFOs explain the business of credit unions and show how every employee helps the credit union achieve its goals.
Industry Insights

The Importance Of Finance In Financial Services

This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — ...
Features

Virtual Reality Meets Physical People At A Kentucky Credit Union

Extending hours with fewer staff is just one of the virtues of virtual technology at Park Community Credit Union.
Features

2 Strategies To Achieve Efficiency Beyond Your Weight Class

These two mid-sized credit unions hold their own in terms of employee productivity and efficiency, even when compared to larger peers.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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