How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
HR Strategies To Build A Happy Staff And Healthy Bottom Line
January 20, 2015
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The four credit unions featured this week on CreditUnions.com share their best practices for compensation, benefits, complaint resolution, and much more.
Give The Benefits, Save The Benjamins
January 19, 2015
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ESL Federal Credit Union is living proof that you get back what you put in, but you don’t have to break the bank doing it.
Anatomy Of A Market
January 19, 2015
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Superior consumer awareness and enviable market share in deposits and mortgages are just a few of the benefits of being a Spokane credit union.
Lessons From The First Few Months At The Helm
December 10, 2014
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Doug Fecher, CEO of Wright-Patt Credit Union, talks about leadership styles and what it takes to be the driving force behind a credit union.
Anatomy Of A Leadership Culture: An Update On Veridian Credit Union
October 14, 2013
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The Veridian Experience has guided the credit union for more than 30 years. It continues to guide the Iowa cooperative today.
Anatomy Of A Dual Market: An Update On Security Service Federal Credit Union
October 8, 2013
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The Texas-based juggernaut now serves three states and nearly a million members.
HR Strategies To Build A Happy Staff And Healthy Bottom Line
The four credit unions featured this week on CreditUnions.com share their best practices for compensation, benefits, complaint resolution, and much more.
Give The Benefits, Save The Benjamins
ESL Federal Credit Union is living proof that you get back what you put in, but you don’t have to break the bank doing it.
Anatomy Of A Market
Superior consumer awareness and enviable market share in deposits and mortgages are just a few of the benefits of being a Spokane credit union.
Lessons From The First Few Months At The Helm
Doug Fecher, CEO of Wright-Patt Credit Union, talks about leadership styles and what it takes to be the driving force behind a credit union.
Anatomy Of A Leadership Culture: An Update On Veridian Credit Union
The Veridian Experience has guided the credit union for more than 30 years. It continues to guide the Iowa cooperative today.
Anatomy Of A Dual Market: An Update On Security Service Federal Credit Union
The Texas-based juggernaut now serves three states and nearly a million members.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
5 Tucson Credit Unions Join Forces For Affordable Housing
Savana Morie
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
4 Important Exceptions To Track For Commercial Lending
Callahan & Associates
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
Aaron Passman
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
Callahan & Associates
How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
Andrew Lepczyk
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.