What’s In A Name: Chief Data Officer
John Sahagian’s career parallels the development of data as a marketing and member-engagement tool at BCU.
John Sahagian’s career parallels the development of data as a marketing and member-engagement tool at BCU.
Five articles from the past 12 months offer best practices, insights, and tips for making the most of business intelligence in 2020.
Maintenance, integration issues, pricing, and even vendor disinterest can be cues that a new partner is in order.
Putting tech tools into play, and into their proper place, requires following strategy and letting the experts do the leg work.
Credit unions making the move to Microsoft’s newest operating system share how they’re doing it and what they’re gaining.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Two credit unions with double-digit share growth offer insight into how they are attracting, and keeping, money in the cooperative.
A monthly collection of Callahan content that, together, addresses a single topic from a variety of perspectives.
Credit unions and every other business vertical are investing in the tools and talent to slice, dice, and deliver on the potential stored in their consumer data. Call it business intelligence. Call it member analytics. There are more names, too, for the rapidly developing techniques and technology used to drive better decision-making and improve internal
Takeaways from ALM First’s Financial Institute.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.
Three technology leaders talk about what’s on the horizon for cybersecurity.
Employees from multiple departments work together to mitigate fraud, reduce response times, and improve member satisfaction at the Virginia cooperative.
Many breaches, even those resulting in the theft of millions of dollars, are never disclosed because they are not subject to mandatory public reporting.
Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
A Q&A with committee leaders shows how the credit union’s cross-functional team integrates departments to enhance organizational support, share expertise, and disseminate information.
When it comes to AI and ChatGPT, the intelligence might be artificial but the fraud is real.
Scammers have taken more than $10 million since 2018. Fortunately, there are simple ways to thwart this threat.
The economy feels pretty bleak to young consumers, with homeownership seeming permanently out of reach. Some credit unions are taking steps to combat that pessimism.
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.