GreenState Foundation Invests In Data To Improve Its Community
A partnership with United Ways of Iowa is uncovering insights about employed community members who struggle under limited assets and constrained income.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
What’s In A Name: Director Of Financial Inclusion And Community Engagement
Steph Harrill Kyle helps UW Credit Union take a holistic approach to doing business by the cooperative principles.
How To Measure Mission
A dashboard at Marine Credit Union helps the Wisconsin cooperative focus on member and community impact.
Security And Statistics Tell The Tale
April 2, 2015
No Comments
Reports show feds quietly raising bar on security and noting demographic differences in mobile banking and payments.
RBC2: Only One Mind To Change
April 2, 2015
No Comments
Credit unions should focus their efforts on persuading NCUA board member Rick Metsger to change his mind on RBC.
The Real Problem at Arrowhead Credit Union is Working With Common Purpose, Not Lack of Capital
April 1, 2015
No Comments
In late July, Inland Empire community leaders sent NCUA a letter about Arrowhead’s conservatorship. On August 10, NCUA responded but failed to address the writers’ chief concern — when will they get their credit union back?
A Fresh Start In Florida
April 1, 2015
No Comments
Manatee Community uses a stair-step loan strategy to help members establish a relationship with a financial institution, build savings, build credit, and apply for unsecured funds.
Raksha Shirali On Leadership
April 1, 2015
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The vice president of human resources at USAlliance Federal Credit Union talks career paths, talent identification, and management philosophy.
RBC2: It Ain’t Over Yet
March 31, 2015
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NCUA will assume it’s all peachy-keen unless the agency hears from credit unions.
NCUSIF 2014 Audit Documents Significant Management Gaps
March 30, 2015
No Comments
The annual performance of the share insurance fund is a real-world test of NCUA’s ability to identify future risk, document potential shortfalls, and accurately manage uncertainties.
RBC2: Once More, With Feeling
March 30, 2015
No Comments
Already commented once? Do it again. Haven’t yet? Now’s the time.
RBC And Some Inconvenient Truths
March 27, 2015
No Comments
Current comment period should be just the beginning of constant contact with those who rule our world.
Speak Up Either Way On RBC
March 27, 2015
No Comments
Yay or nay, the cooperative system needs your participation on matters of such consequence.
Security And Statistics Tell The Tale
Reports show feds quietly raising bar on security and noting demographic differences in mobile banking and payments.
The Real Problem at Arrowhead Credit Union is Working With Common Purpose, Not Lack of Capital
In late July, Inland Empire community leaders sent NCUA a letter about Arrowhead’s conservatorship. On August 10, NCUA responded but failed to address the writers’ ...
A Fresh Start In Florida
Manatee Community uses a stair-step loan strategy to help members establish a relationship with a financial institution, build savings, build credit, and apply for unsecured ...
Raksha Shirali On Leadership
The vice president of human resources at USAlliance Federal Credit Union talks career paths, talent identification, and management philosophy.
RBC2: It Ain’t Over Yet
NCUA will assume it's all peachy-keen unless the agency hears from credit unions.
NCUSIF 2014 Audit Documents Significant Management Gaps
The annual performance of the share insurance fund is a real-world test of NCUA’s ability to identify future risk, document potential shortfalls, and accurately manage ...
RBC2: Once More, With Feeling
Already commented once? Do it again. Haven't yet? Now's the time.
RBC And Some Inconvenient Truths
Current comment period should be just the beginning of constant contact with those who rule our world.
Speak Up Either Way On RBC
Yay or nay, the cooperative system needs your participation on matters of such consequence.
Browse Topics
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
RBC2: Only One Mind To Change