JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
How I Learned To Love Compliance
October 15, 2015
No Comments
A panel at BAI Retail Delivery focused on “turning lemons into lemonade” with a culture shift that makes compliance a customer service imperative.
BAI Fetes Credit Union For Innovation In Old-School Banking
October 14, 2015
No Comments
New Mexico’s Nusenda works to boost capital access and financial acumen; judges cite other nominees for digital small business banking that includes Uber-style service in Poland.
A Cooperative Foundation
October 13, 2015
No Comments
This week, CreditUnions.com looks at strategies to fund charitable causes, expand philanthropic missions, and support community causes.
How To Build A Better Tomorrow
October 12, 2015
No Comments
TopLine Federal Credit Union shares lessons learned and best practices for building a 501(c)(3) affiliate.
A Framework For Philanthropy
October 12, 2015
No Comments
Make the answers to these four questions the cornerstones of a nonprofit foundation.
The Pope Digs Cooperatives
September 25, 2015
No Comments
Pope Francis brought his message and his popularity to Washington, and this family was there to witness it.
The Big GiveBack
September 21, 2015
No Comments
Workers’ Credit Union started its patronage dividend in 2013. In 2015, it wants to give back $3 million to its membership. Here’s how.
Compensating Directors: What’s Fair And What’s Foul?
September 21, 2015
No Comments
Here’s a list of specific ways that credit unions can and cannot compensate their board volunteers.
3 Takeaways From Trendwatch 2Q15
August 19, 2015
No Comments
Second quarter performance data showcases current and future areas of growth for credit unions, including loans, shares, and variety of income.
The Benefits Of Hiring From Inside — And Outside — The Credit Union Industry
August 11, 2015
No Comments
How Interra FCU has benefited from bringing on strong candidates regardless of cooperative pedigree.
How I Learned To Love Compliance
A panel at BAI Retail Delivery focused on “turning lemons into lemonade” with a culture shift that makes compliance a customer service imperative.
BAI Fetes Credit Union For Innovation In Old-School Banking
New Mexico’s Nusenda works to boost capital access and financial acumen; judges cite other nominees for digital small business banking that includes Uber-style service in ...
A Cooperative Foundation
This week, CreditUnions.com looks at strategies to fund charitable causes, expand philanthropic missions, and support community causes.
How To Build A Better Tomorrow
TopLine Federal Credit Union shares lessons learned and best practices for building a 501(c)(3) affiliate.
A Framework For Philanthropy
Make the answers to these four questions the cornerstones of a nonprofit foundation.
The Big GiveBack
Workers’ Credit Union started its patronage dividend in 2013. In 2015, it wants to give back $3 million to its membership. Here’s how.
Compensating Directors: What’s Fair And What’s Foul?
Here’s a list of specific ways that credit unions can and cannot compensate their board volunteers.
3 Takeaways From Trendwatch 2Q15
Second quarter performance data showcases current and future areas of growth for credit unions, including loans, shares, and variety of income.
The Benefits Of Hiring From Inside — And Outside — The Credit Union Industry
How Interra FCU has benefited from bringing on strong candidates regardless of cooperative pedigree.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
The Pope Digs Cooperatives