JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
Credit Unions: Prove Thyself!
January 15, 2015
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Strategists, new Filene report say credit unions need new metrics to show the world how and why they matter.
What To Listen For When The NCUA Board Discusses The Revised RBC Rule
January 13, 2015
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To craft an effective response, credit unions must understand how board members view the rule.
First Imperial Grows Deposits While Shrinking Payday Lenders’ Market
January 12, 2015
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This California credit union grows deposits by focusing on checking account, and loan growth among members other financial institutions rebuff.
What Role Did The Practitioners Council Play In NCUA’s Revised Risk-Based Capital Rule?
January 12, 2015
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If NCUA implemented the role of the practitioners in the spirit of member participation, then the precedent could be an important milestone in how the agency works with credit unions.
Will NCUA’s Revised RBC Rule Benefit From Banking Regulators’ Experience?
January 12, 2015
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A speech by the vice chair of the FDIC should be top of mind as the industry considers the new risk-based capital proposal.
Children’s Health Is Something We Can All Agree On
January 12, 2015
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Credit Union Cherry Blossom Ten Mile Run promises to be bigger and better in 2015, but needs your support.
First Quarter Growth In 2015 Is Critical To Sustain Momentum
January 5, 2015
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First quarter is an ideal time to pay slightly above market to lock in long-term CDs and reactivate interest in money market offerings.
5 Ways To Work With Non-FI Cooperatives
December 24, 2014
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Lessons from five credit unions on the benefits of grocery co-op partnerships.
Great Leaders’ Quest For Elegance
May 27, 2014
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Successful executives will seek to simplify processes and rid their organizations of inefficiencies.
How Can YOU Support The TOMS Model
August 8, 2013
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By building a business model around helping others, TOMS sets an example for cooperatives to follow.
Credit Unions: Prove Thyself!
Strategists, new Filene report say credit unions need new metrics to show the world how and why they matter.
First Imperial Grows Deposits While Shrinking Payday Lenders’ Market
This California credit union grows deposits by focusing on checking account, and loan growth among members other financial institutions rebuff.
What Role Did The Practitioners Council Play In NCUA’s Revised Risk-Based Capital Rule?
If NCUA implemented the role of the practitioners in the spirit of member participation, then the precedent could be an important milestone in how the ...
Will NCUA’s Revised RBC Rule Benefit From Banking Regulators’ Experience?
A speech by the vice chair of the FDIC should be top of mind as the industry considers the new risk-based capital proposal.
Children’s Health Is Something We Can All Agree On
Credit Union Cherry Blossom Ten Mile Run promises to be bigger and better in 2015, but needs your support.
First Quarter Growth In 2015 Is Critical To Sustain Momentum
First quarter is an ideal time to pay slightly above market to lock in long-term CDs and reactivate interest in money market offerings.
5 Ways To Work With Non-FI Cooperatives
Lessons from five credit unions on the benefits of grocery co-op partnerships.
Great Leaders’ Quest For Elegance
Successful executives will seek to simplify processes and rid their organizations of inefficiencies.
How Can YOU Support The TOMS Model
By building a business model around helping others, TOMS sets an example for cooperatives to follow.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
What To Listen For When The NCUA Board Discusses The Revised RBC Rule