Impact

Features

Have Credit Unions Lost Their Way?

Bill Bynum, CEO of Hope Credit Union, makes the case for focusing on America’s poorest communities every day — not just during a crisis.
Features

Having Grit, Giving Grace, And Celebrating Success In DEI

A reworked strategic plan and employee resource committees have helped Verity Credit Union fast-track efforts to improve diversity, equity, and inclusion.
Features

A Force Of Change For Diversity, Equity, And Inclusion

A 12-person group at Teachers Credit Union focuses on action and deliverables in its efforts to promote DEI at the Indiana cooperative.
Features

What’s In A Name: Youth Outreach Manager

Cindy Jones spearheads First Financial’s efforts to improve financial health and literacy among Baltimore-area schools.
Features

A Strategy To Help Credit Scores Soar

Patelco Credit Union’s small-dollar loan doubles down on financial wellness principles by helping members with low or no credit improve their financial station.
Credit Union Industry Commentary

4 Steps To Take Before Writing An Impact Report

Completing these steps will help you avoid writer’s block and set you up for writing success.
Features

Enrichment FCU Refocuses On Retail To Enhance Members’ Lives

The Tennessee cooperative says PPP lending helped borrowers and the credit union alike — but at the cost of strategic initiatives.
Callahan Collections

How To Charter A Credit Union

After four years of dreaming, planning, and acting, Growing Oaks FCU opened its doors for business in December 2020.
Features

How 3 Credit Unions Are Handling The COVID-19 Vaccine

The coronavirus vaccine should soon be available to the general population. The federal government is not mandating vaccination; some state or local jurisdictions might. What ...
Features

SMCU Distributes Dollars And Dreams During A Destructive Year

When the pandemic hit, San Mateo Credit Union moved quickly to stand up a non-profit fund and move much-needed assistance into the communities it serves.
Membership And Annual Member Growth, 06.30.25

2 Hot Takes On Member Growth

Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.

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