After stepping up to serve medical marijuana dispensaries, VSECU is positioned to lead the state in banking services for an explosion in recreational sales.
Energy efficiency loans, zero-carbon goals, underwriting, and strategic partnerships drive lending growth at VSECU.
Member-directed giving, values-based programs, and the cooperative spirit all guide VSECU’s efforts to leave a positive impact on its community.
Credit unions are experimenting with employee-sponsored small-dollar loan programs at the urging of Filene and the FINRA Foundation.
The Michigan cooperative is going against the grain of other FIs by serving moderate to low-income members, opening new branches, and tapping CDFI funds to lend to people in need.
Nusenda Credit Union works with community partners to identify and support borrowers shut out of traditional lending.
The Virginia cooperative leverages a government-guaranteed loans program to help local business owners make an environmental difference.
At Together Credit Union, ensuring pillars aren’t silos is at the heart of creating a change culture based on data and collaboration.
Collecting data for the Impact Framework, Callahan & Associates has learned impact varies depending on institution and community — and that’s OK.
Five cooperatives provide the final piece of public-private funding needed to launch a 277-unit project in suburban King County.
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
The CXO of MSUFCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
What Is Community Impact? Callahan Has The Data.