A look at one recent merger shows how information shared and withheld can influence the outcome: the disappearance of yet another credit union with a proud, long history.
Answering that question and focusing on jobs to be done can create a more fruitful credit union-member relationship.
The proposed NCUA rule would require payoffs to take place in the open, exposing merger deals to transparency before members give away millions in equity and member value.
Financial cooperatives share diverse ways to work together as CUNA’s annual summer conference begins with the Small Credit Union Roundtable.
Innovating to provide specific answers to questions like, “How have your members’ lives changed for the better since they signed up with you?”
Richmond-based VACU stresses “data, process, and innovation” as specialty hires highlight hiring surge.
Professional sports team offer insight into how to support this critical element of success.
An NCUA webinar series relays tools and tips from which all credit unions can benefit.
One report believes automated cars will be road ready by 2021. From then, the world will change fast.
Dupaco Community’s new branch concept combines interactive tellers, meaningful conversation, and fluid design to boost member satisfaction.
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
RKL offers insight, expertise, and experience to help fight off growing threats.
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
Why A New Merger Rule Is Vital