Indiana

3Rivers Keeps Rolling

The Indiana credit union hit the $1 billion mark this year thanks to a strategy that has created a decade of steady growth in a challenging market.

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Features

Start Today To Be Prepared At The GAC

Seasoned conventioneers share their best practices for a successful foray to the movement’s biggest gathering.
Features

Pass It On: A Referral Program That Works

Member Mania couples a cash incentive with engagement expectations to draw in potential members as well as reward those who actively promote the credit union.
Features

How To Capitalize On Member Intelligence

The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Callahan Collections

5 Ways To Take Charge Of Online Reviews

Marketing leaders from three credit unions share strategies for how they nurture positive reviews, respond to negative ones, and retain members.
Industry Insights

Which Credit Union In Every State Returns The Most Value To Members?

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
Features

What’s In A Name: Director Of Business Analytics

Carrie Jenkins is leading Centra Credit Union on a new journey into predictive analytics powered by a new core processing system and data warehouse solution.
Features

5 Branches Where There Were 23

Single-sponsor State Farm FCU reduces branch count while executing an enhanced service strategy that drives industry-leading efficiencies.
Features

3Rivers Keeps Rolling

The Indiana credit union hit the $1 billion mark this year thanks to a strategy that has created a decade of steady growth in a ...
Callahan Collections

Use Data To Act, Not Just Analyze

For Financial Center First FCU, using predictive analytics to inspire action is all in a day’s work.
Features

Negative Histories Need Not Apply

More stringent accuracy rules will force credit bureaus to leave liens and judgments out of millions of credit reports.
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