The financial atmosphere is changing. A decline in in-person transactions is leaving credit union staffers with fewer face-to-face opportunities to talk with members about financial planning and wellness. And the rise of non-traditional resources for investment and savings advice tempting resources that young people are turning to more often, according to a recent national survey
The industry can fill a void on the social app, where posts intended as financial education are frequently just vehicles for content creators to promote their personal brands.
Since its launch in 2010, the credit union’s Summer Youth Employment Program has helped young members earn an income, save money, and build financial wellness.
Cindy Jones spearheads First Financial’s efforts to improve financial health and literacy among Baltimore-area schools.
The Silicon Valley credit union plans to create “a college mindset” with a $25-a-pop savings plan.
A new member experience initiative at CommunityAmerica Credit Union puts the future of members into the hands with the most skin in the game — their own.
Canvas Credit Union’s 18-month-old account was designed with younger members in mind and has attracted millions in deposits to the Colorado cooperative.
Grow Financial Credit Union connects with children to increase household interaction and gain young, lifelong members.
Five can’t-miss data points this week on CreditUnions.com.
How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
The economy feels pretty bleak to young consumers, with homeownership seeming permanently out of reach. Some credit unions are taking steps to combat that pessimism.
A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
Jay Hall’s role at Fortera Federal Credit Union helps families properly settle accounts after a member has passed away.
A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is confident about their plans once they stop working.
Stephanie Sides straddles daily branch operations and strategic management to ensure retail quality at Texas Trust.
Branching experts share the pros and cons behind ditching the traditional teller role in favor of a new staffing model.
Evolving technology and alternative staffing models offer greater flexibility and efficiencies, but the conventional service model remains a mainstay at many credit unions.
The California cooperative has partnered with a catering company to open a café in its two headquarters buildings, offering fresh, affordable food to the public.
Cooperatives are expanding branch networks as banks of all sizes pull back from brick-and-mortar.
The Texas credit union is extending financial services and resources to geographical areas with limited or no banking presence.