Credit Card Balances Expand Through 2018
Delinquency in this portfolio remains the highest for any major credit union loan product.
Delinquency in this portfolio remains the highest for any major credit union loan product.
First mortgages added $36.3 billion to the total loan portfolio in 2018.
Credit unions reaped the benefits of upward rate movement and the associated repricing benefits for new loan originations in 2018.
How many credit unions offer a convenient and valuable experience that doesn’t require stepping foot into a physical branch?
More Americans are turning to credit unions and their member-focused, non-profit financial model.
Annual credit union loan growth was slower in 2018 than in 2017, but there is still evidence that loan demand remains robust.
Share growth continued to lag loan growth, which put further liquidity pressure on the industry.
Many credit unions with high loan balances are in pricey areas and serve tightly knit SEGs.
Callahan spotlights credit unions of all sizes that return the most value to members.
HSAs give members a way to save for medical expenses and credit unions the potential to increase share growth.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.