Credit Card Balances Expand Through 2018
May 20, 2019
No Comments
Delinquency in this portfolio remains the highest for any major credit union loan product.
Leader Tables
Real Estate Asset Quality Improves Year-Over-Year
May 20, 2019
No Comments
First mortgages added $36.3 billion to the total loan portfolio in 2018.
Trends In Interest Rates Spark Considerable Income Growth
May 13, 2019
No Comments
Credit unions reaped the benefits of upward rate movement and the associated repricing benefits for new loan originations in 2018.
Credit Unions Expand Their Electronic Footprint And The Cooperative Reach
May 6, 2019
No Comments
How many credit unions offer a convenient and valuable experience that doesn’t require stepping foot into a physical branch?
Member Relationships Deepen As Credit Union Membership Increases
May 6, 2019
No Comments
More Americans are turning to credit unions and their member-focused, non-profit financial model.
Loan Originations Hit A Record High
April 30, 2019
No Comments
Annual credit union loan growth was slower in 2018 than in 2017, but there is still evidence that loan demand remains robust.
Share Certificates Contribute The Lion’s Share Of Growth In 2018
April 30, 2019
No Comments
Share growth continued to lag loan growth, which put further liquidity pressure on the industry.
Leaders In Average Loan Balances (2Q18)
November 5, 2018
No Comments
Many credit unions with high loan balances are in pricey areas and serve tightly knit SEGs.
10 Credit Unions That Topped The Charts In Member Value In 2Q 2017
January 29, 2018
No Comments
Callahan spotlights credit unions of all sizes that return the most value to members.
Health Savings Accounts Offer A Way To Strengthen Relationships
January 11, 2018
No Comments
HSAs give members a way to save for medical expenses and credit unions the potential to increase share growth.
Credit Card Balances Expand Through 2018
Delinquency in this portfolio remains the highest for any major credit union loan product.
Real Estate Asset Quality Improves Year-Over-Year
First mortgages added $36.3 billion to the total loan portfolio in 2018.
Trends In Interest Rates Spark Considerable Income Growth
Credit unions reaped the benefits of upward rate movement and the associated repricing benefits for new loan originations in 2018.
Credit Unions Expand Their Electronic Footprint And The Cooperative Reach
How many credit unions offer a convenient and valuable experience that doesn't require stepping foot into a physical branch?
Member Relationships Deepen As Credit Union Membership Increases
More Americans are turning to credit unions and their member-focused, non-profit financial model.
Loan Originations Hit A Record High
Annual credit union loan growth was slower in 2018 than in 2017, but there is still evidence that loan demand remains robust.
Share Certificates Contribute The Lion’s Share Of Growth In 2018
Share growth continued to lag loan growth, which put further liquidity pressure on the industry.
Leaders In Average Loan Balances (2Q18)
Many credit unions with high loan balances are in pricey areas and serve tightly knit SEGs.
10 Credit Unions That Topped The Charts In Member Value In 2Q 2017
Callahan spotlights credit unions of all sizes that return the most value to members.
Health Savings Accounts Offer A Way To Strengthen Relationships
HSAs give members a way to save for medical expenses and credit unions the potential to increase share growth.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.