Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
In episode No. 658, Callahan Industry Analyst Liz Furman digs deep into national and regional data and debunks the myth that credit union membership and asset growth is strictly due to mergers.
While home equity lines of credit and second mortgages account for a smaller portion of real estate loans, consumers are using them to a great extent.
Funds from an FHLB program helps TruWest Credit Union put members into affordable homes.
Financial tech trade show had big focus on increasing access to credit, both in rating risk and making lending fast and convenient.
A Money 20/20 session on new credit scoring techniques highlights a new focus on financial inclusion and expanding the pool of potential borrowers.
Which 10 credit unions top the origination list in MortgageAnalyzer?
The small Oregon-Washington credit union uses internal efficiencies and external outreach to hit new heights.
Just like today’s autos, it takes a specialist to know what’s under that mortgage’s hood, and to make sure it runs like a champ.
This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess with Texas.”

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.