Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Consumer Sentiments & Employee Insights (2Q 2016)
October 18, 2016
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Real comments from online review sites to inform strategies, policies, and practices.
Credit Union Mortgage Market Share Is Unchanged In 2015
October 17, 2016
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A closer look at Home Mortgage Disclosure Act (HMDA) data shows credit unions hold steady and bank market share declines.
How Denali FCU Doubled Its Indirect Lending Footprint
October 17, 2016
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SAIL increased automation and more than doubled the credit union’s monthly funded amounts.
Credit Insurance Underpins NII At Commonwealth Credit Union
October 10, 2016
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In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
October 10, 2016
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How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
October 10, 2016
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Four can’t-miss data points featured this week on CreditUnions.com.
How To Make Lending Easy For Members
October 7, 2016
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The focus of Massachusetts-based DCU is squarely on streamlining the loan application process. Here are a few ways the credit union is leading the way in mortgage and consumer lending.
Are Students Really “Crushed” By Student Loan Debt?
October 4, 2016
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More from Empower U 2016.
How To Better Serve Younger Members
September 29, 2016
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Takeaways from Empower U 2016, as well as how one credit union lowered its average member age.
Another Reason Credit Unions Aren’t Wells Fargo
September 29, 2016
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Student lending predatory practices at big banks highlight the credit union difference.
Consumer Sentiments & Employee Insights (2Q 2016)
Real comments from online review sites to inform strategies, policies, and practices.
Credit Union Mortgage Market Share Is Unchanged In 2015
A closer look at Home Mortgage Disclosure Act (HMDA) data shows credit unions hold steady and bank market share declines.
How Denali FCU Doubled Its Indirect Lending Footprint
SAIL increased automation and more than doubled the credit union's monthly funded amounts.
Credit Insurance Underpins NII At Commonwealth Credit Union
In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
Four can't-miss data points featured this week on CreditUnions.com.
How To Make Lending Easy For Members
The focus of Massachusetts-based DCU is squarely on streamlining the loan application process. Here are a few ways the credit union is leading the way ...
How To Better Serve Younger Members
Takeaways from Empower U 2016, as well as how one credit union lowered its average member age.
Another Reason Credit Unions Aren’t Wells Fargo
Student lending predatory practices at big banks highlight the credit union difference.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.