Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Rev-Up For 2017
October 18, 2016
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What do jobs, houses, and autos say about the road ahead for credit unions?
Consumer Sentiments & Employee Insights (2Q 2016)
October 18, 2016
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Real comments from online review sites to inform strategies, policies, and practices.
Credit Union Mortgage Market Share Is Unchanged In 2015
October 17, 2016
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A closer look at Home Mortgage Disclosure Act (HMDA) data shows credit unions hold steady and bank market share declines.
How Denali FCU Doubled Its Indirect Lending Footprint
October 17, 2016
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SAIL increased automation and more than doubled the credit union’s monthly funded amounts.
Credit Insurance Underpins NII At Commonwealth Credit Union
October 10, 2016
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In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
October 10, 2016
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How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
October 10, 2016
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Four can’t-miss data points featured this week on CreditUnions.com.
How To Make Lending Easy For Members
October 7, 2016
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The focus of Massachusetts-based DCU is squarely on streamlining the loan application process. Here are a few ways the credit union is leading the way in mortgage and consumer lending.
Are Students Really “Crushed” By Student Loan Debt?
October 4, 2016
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More from Empower U 2016.
How To Better Serve Younger Members
September 29, 2016
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Takeaways from Empower U 2016, as well as how one credit union lowered its average member age.
Consumer Sentiments & Employee Insights (2Q 2016)
Real comments from online review sites to inform strategies, policies, and practices.
Credit Union Mortgage Market Share Is Unchanged In 2015
A closer look at Home Mortgage Disclosure Act (HMDA) data shows credit unions hold steady and bank market share declines.
How Denali FCU Doubled Its Indirect Lending Footprint
SAIL increased automation and more than doubled the credit union's monthly funded amounts.
Credit Insurance Underpins NII At Commonwealth Credit Union
In a state affected by coal restrictions, the Kentucky-based cooperative finds an avenue for non-interest income that doesn’t require raising rates or fees.
Ohio Credit Unions
How do credit unions in the Buckeye State stack up against regional peers?
Insurance, Predicting Behaviors, And Ohio Credit Unions
Four can't-miss data points featured this week on CreditUnions.com.
How To Make Lending Easy For Members
The focus of Massachusetts-based DCU is squarely on streamlining the loan application process. Here are a few ways the credit union is leading the way ...
How To Better Serve Younger Members
Takeaways from Empower U 2016, as well as how one credit union lowered its average member age.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Rev-Up For 2017