Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Deals On Wheels
August 3, 2015
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How WSECU turned a coasting RV lending program into a true income vehicle.
5 Things To Learn From 1Q 2015 Strategy & Performance
July 28, 2015
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What do screen doors, Uncle Sam, and David Fincher all have to do with credit unions?
Teen Drivers Need Car-Buying Lessons
July 28, 2015
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Arlington Community Federal Credit Union recognizes that young adults ready to buy their first car might need help with saving funds and purchasing the vehicle.
What’ll They Think Of Next?
July 15, 2015
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Apple Watch is just the beginning for mobile-oriented, blue-sky thinkers in the credit union space.
Indirect Lending And Onboarding At Grow Financial
July 13, 2015
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The bi-state credit union moves 40% of indirect members into at least one other financial product.
4 Technologies To Meet Marketing Needs
July 1, 2015
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From in-house video production to cloud-based target marketing, these four credit unions are using leading-edge tools to differentiate and compete.
On Lawmakers And Credit Unions
June 25, 2015
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When it comes to influencing regulators, whether credit union bills make it into law is often not as important as the attention they attract. Here’s an update on why.
How To Make Mortgages A Positive Experience
June 24, 2015
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Credit unions are alleviating pain points throughout the home-buying process.
4 Ways The Sand States Have Dusted Themselves Off
June 22, 2015
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Hard hit during the recession, the Sand States kickoff 2015 with a return to growth.
A Grace Period By Any Other Name
June 11, 2015
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Call it what you will, CFPB’s promise to go easy on mortgage disclosure changes provides some temporary relief.
5 Things To Learn From 1Q 2015 Strategy & Performance
What do screen doors, Uncle Sam, and David Fincher all have to do with credit unions?
Teen Drivers Need Car-Buying Lessons
Arlington Community Federal Credit Union recognizes that young adults ready to buy their first car might need help with saving funds and purchasing the vehicle.
What’ll They Think Of Next?
Apple Watch is just the beginning for mobile-oriented, blue-sky thinkers in the credit union space.
Indirect Lending And Onboarding At Grow Financial
The bi-state credit union moves 40% of indirect members into at least one other financial product.
4 Technologies To Meet Marketing Needs
From in-house video production to cloud-based target marketing, these four credit unions are using leading-edge tools to differentiate and compete.
On Lawmakers And Credit Unions
When it comes to influencing regulators, whether credit union bills make it into law is often not as important as the attention they attract. Here's ...
How To Make Mortgages A Positive Experience
Credit unions are alleviating pain points throughout the home-buying process.
4 Ways The Sand States Have Dusted Themselves Off
Hard hit during the recession, the Sand States kickoff 2015 with a return to growth.
A Grace Period By Any Other Name
Call it what you will, CFPB's promise to go easy on mortgage disclosure changes provides some temporary relief.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.