Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
Teen Drivers Need Car-Buying Lessons
July 28, 2015
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Arlington Community Federal Credit Union recognizes that young adults ready to buy their first car might need help with saving funds and purchasing the vehicle.
What’ll They Think Of Next?
July 15, 2015
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Apple Watch is just the beginning for mobile-oriented, blue-sky thinkers in the credit union space.
Indirect Lending And Onboarding At Grow Financial
July 13, 2015
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The bi-state credit union moves 40% of indirect members into at least one other financial product.
4 Technologies To Meet Marketing Needs
July 1, 2015
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From in-house video production to cloud-based target marketing, these four credit unions are using leading-edge tools to differentiate and compete.
On Lawmakers And Credit Unions
June 25, 2015
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When it comes to influencing regulators, whether credit union bills make it into law is often not as important as the attention they attract. Here’s an update on why.
How To Make Mortgages A Positive Experience
June 24, 2015
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Credit unions are alleviating pain points throughout the home-buying process.
4 Ways The Sand States Have Dusted Themselves Off
June 22, 2015
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Hard hit during the recession, the Sand States kickoff 2015 with a return to growth.
A Grace Period By Any Other Name
June 11, 2015
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Call it what you will, CFPB’s promise to go easy on mortgage disclosure changes provides some temporary relief.
Help Members Know Before They Owe
June 10, 2015
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Will new mortgage disclosures set to take effect in August help or hinder consumer understanding of debt?
CU Direct’s DRIVE Delivers Positive Take
June 9, 2015
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No credit bubble in sight at CU Direct’s Automotive Lending and Marketing Conference.
Teen Drivers Need Car-Buying Lessons
Arlington Community Federal Credit Union recognizes that young adults ready to buy their first car might need help with saving funds and purchasing the vehicle.
What’ll They Think Of Next?
Apple Watch is just the beginning for mobile-oriented, blue-sky thinkers in the credit union space.
Indirect Lending And Onboarding At Grow Financial
The bi-state credit union moves 40% of indirect members into at least one other financial product.
4 Technologies To Meet Marketing Needs
From in-house video production to cloud-based target marketing, these four credit unions are using leading-edge tools to differentiate and compete.
On Lawmakers And Credit Unions
When it comes to influencing regulators, whether credit union bills make it into law is often not as important as the attention they attract. Here's ...
How To Make Mortgages A Positive Experience
Credit unions are alleviating pain points throughout the home-buying process.
4 Ways The Sand States Have Dusted Themselves Off
Hard hit during the recession, the Sand States kickoff 2015 with a return to growth.
A Grace Period By Any Other Name
Call it what you will, CFPB's promise to go easy on mortgage disclosure changes provides some temporary relief.
CU Direct’s DRIVE Delivers Positive Take
No credit bubble in sight at CU Direct’s Automotive Lending and Marketing Conference.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Help Members Know Before They Owe