Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
CFPB Casts Eye On College Card Deals
January 15, 2015
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Bureau proposes scorecard to help schools avoid bad deals for students.
Credit Union Leaders In Purchase Mortgage Market Share
October 3, 2014
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These credit unions stood out among the rest for their ability to capture a high level of purchase mortgages in their local markets.
Anatomy Of A Loan: An Update On State Employees’ Credit Union
October 14, 2013
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SECU of North Carolina brings its focus back home to ensure it is taking care of its Tar Heel State members.
Anatomy Of A Dual Market: An Update On Security Service Federal Credit Union
October 8, 2013
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The Texas-based juggernaut now serves three states and nearly a million members.
Which credit union has originated the largest amount of member business loans through June 2013?
October 1, 2013
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Credit unions nationwide have originated a total of $8.1 billion in the first six months of 2013, up 12.4% from $6.8 billion reported in the previous June. Among all loan categories, member business loans were the second fastest growing segment of the loan portfolio as of June 2013, topped only by new auto loans. Melrose
Focus Financial Services On Seniors
April 2, 2012
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Credit unions can accommodate their older demographic with reverse mortgages, financial investment services, and elder abuse education.
Commentary On NCUA’s January 26 Proposed Rule on TDRs
January 27, 2012
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A summary of key provisions of the proposed action with commentary on what the rule will mean for credit unions.
CFPB Casts Eye On College Card Deals
Bureau proposes scorecard to help schools avoid bad deals for students.
Credit Union Leaders In Purchase Mortgage Market Share
These credit unions stood out among the rest for their ability to capture a high level of purchase mortgages in their local markets.
Anatomy Of A Loan: An Update On State Employees’ Credit Union
SECU of North Carolina brings its focus back home to ensure it is taking care of its Tar Heel State members.
Anatomy Of A Dual Market: An Update On Security Service Federal Credit Union
The Texas-based juggernaut now serves three states and nearly a million members.
Which credit union has originated the largest amount of member business loans through June 2013?
Credit unions nationwide have originated a total of $8.1 billion in the first six months of 2013, up 12.4% from $6.8 billion reported in the ...
Focus Financial Services On Seniors
Credit unions can accommodate their older demographic with reverse mortgages, financial investment services, and elder abuse education.
Commentary On NCUA’s January 26 Proposed Rule on TDRs
A summary of key provisions of the proposed action with commentary on what the rule will mean for credit unions.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
What Credit Unions Can Learn From Mamdani’s Campaign
Alix Patterson
Don’t stop reading because you think this is a love letter to Zohran Mamdani. It’s not about politics; it’s about connection and authenticity. His people-first campaign offers four lessons for credit unions on speaking with purpose and being heard.
Member Experience Is Everything
Aaron Passman
Explore best practices to streamline service, inspire leadership engagement, and improve the member experience.
2 Hot Takes On Member Growth
Rebecca Wessler
Member growth is slowing. What can credit unions do about it? Callahan experts explore how purpose and financial wellbeing might be the key to sustainable member growth.
How Credit Unions Can Compete Through Omnichannel Member Experiences
Callahan & Associates
Futureproof your credit union. Learn how ASAPP Financial Technology’s bank.io OXP | Omnichannel Experience Platform supports credit unions as they compete against direct-to-consumer fintechs.
Why Service And Support Should Guide Your Technology Decisions
Callahan & Associates
Choosing the right credit union core technology provider helps members, employees, and the credit union thrive.
Insights From The Outside: Erling Amundson
Marc Rapport
When Erling Amundson made the jump from Fortune 500s to Langley Federal Credit Union, he brought a knack for member service and systems that listen, learn, and evolve.
3 Ways To Build A Better Member Experience
Rebecca Wessler
Credit unions improve the member experience through training, bilingual service, and bold branch strategies. Explore three stories that show what it takes to connect.
The Member Experience Revolution
Omar Shalabi
How changing consumer behavior is redefining branches as community spaces for advice, education, and connection.
How Credit Limits Impact Cardmember Usage And Loyalty
Callahan & Associates
Increases in credit limits strengthen trust and loyalty; denials risk driving cardholders away.