Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Learn How ASI FCU Took Its Indirect Lending In Another Direction And Exceeded Expectations
September 18, 2017
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Partnering with an experienced provider of comprehensive lending solutions has helped the Louisiana credit union grow market share and control costs.
Unsecured Vs. Secured: Facing The Challenges Of Unsecured Lending
September 11, 2017
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A focus on growing the credit card portfolio can yield growth among multiple loan touch points.
The Re-emergence Of The First-Time Homebuyer
September 7, 2017
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Remember the 90s? That’s the last time first-time homebuyers purchased homes at the same level as second quarter 2017.
2 Real Millennials. 1 Real Mortgage. (Part 4)
September 6, 2017
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This millennial couple is moving into a mortgage. Follow their first-time homebuyer story.
State In The Spotlight: Hawaii
September 1, 2017
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Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to increase members relationships further via loans and long-term saving products.
How To Boost The Bottom Line While Really Trying
August 28, 2017
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Interest on loans drive the income train, but other revenue streams are steaming along.
2Q 2017 Trendwatch
August 28, 2017
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 2Q 2017
August 23, 2017
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Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
Mergers Shrink Credit Union Numbers, But The Mortgage Business Keeps Growing
August 21, 2017
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Fewer credit unions are originating mortgages, but credit union mortgage market share is increasing. Learn about the driving forces behind these trends.
How Financial Counseling Dampers Delinquencies
August 21, 2017
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A southern Louisiana credit union combines collections with counseling to improve loan performance as well as members’ lives.
Learn How ASI FCU Took Its Indirect Lending In Another Direction And Exceeded Expectations
Partnering with an experienced provider of comprehensive lending solutions has helped the Louisiana credit union grow market share and control costs.
Unsecured Vs. Secured: Facing The Challenges Of Unsecured Lending
A focus on growing the credit card portfolio can yield growth among multiple loan touch points.
2 Real Millennials. 1 Real Mortgage. (Part 4)
This millennial couple is moving into a mortgage. Follow their first-time homebuyer story.
State In The Spotlight: Hawaii
Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to ...
How To Boost The Bottom Line While Really Trying
Interest on loans drive the income train, but other revenue streams are steaming along.
2Q 2017 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Takeaways From Trendwatch 2Q 2017
Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
Mergers Shrink Credit Union Numbers, But The Mortgage Business Keeps Growing
Fewer credit unions are originating mortgages, but credit union mortgage market share is increasing. Learn about the driving forces behind these trends.
How Financial Counseling Dampers Delinquencies
A southern Louisiana credit union combines collections with counseling to improve loan performance as well as members’ lives.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
The Re-emergence Of The First-Time Homebuyer