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The Big GiveBack

Workers’ Credit Union started its patronage dividend in 2013. In 2015, it wants to give back $3 million to its membership. Here’s how.

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Anatomy Of A Leadership Culture

In February, Callahan & Associates visited Iowa-based Veridian Credit Union ($20.B, Waterloo, IA) for a two-day investigation into how the credit union creates a culture where everyone is a leader and everyone is an owner. Learn more in this quarter’s Anatomy Of A Leadership Culture.

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Industry Insights

Vermont Credit Unions Lead The Industry In Mortgage Market Share

The Green Mountain State ranks No. 1 in both the purchase and refinance market share.
Industry Insights

Credit Unions Increased Mortgage Market Share In 2014

Overall mortgage originations declined last year across the United Sates for all financial institutions, yet credit unions carved out a larger piece of the lending ...
Features

How To Entice Members To Choose Fee Over Free

An account that pays members up to $200 a year in merchant rebates plus unlimited cash back rewards on signature-based debit card transactions has helped ...
Industry Insights

Trends In The Customer Experience

Three takeaways from a report detailing the satisfaction of credit union members.
Features

The Big GiveBack

Workers’ Credit Union started its patronage dividend in 2013. In 2015, it wants to give back $3 million to its membership. Here’s how.
Features

Anatomy Of A Leadership Culture

In February, Callahan & Associates visited Iowa-based Veridian Credit Union ($20.B, Waterloo, IA) for a two-day investigation into how the credit union creates a culture ...
Features

The Virtual Millennial Banker: How Credit Unions Can Win

Providing payments transaction tools in a format millennials crave will make your credit union a top candidate for these “virtual” bankers.
Features

The Path To Tomorrow Starts With The Right Marketing Partner

Being able to make hay with big data is just the beginning for credit unions that turn to experts.
Industry Insights

The Self-Aware Millennial

What a new Pew Research report shows about the millennial perception of itself.
Features

How To Determine Your Website’s ROI

If you want to measure your website’s ROI, start tracking conversion instead of consumption.

Calling All CFOs

Unlock insights during Financial Performance Week on CreditUnions.com — data, analysis, and strategies to help credit union leaders interpret trends, manage balance sheets, and drive smarter growth.

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Member Momentum Is At A Crossroads

Member growth at U.S. credit unions is slowing, and credit unions are working to reignite growth, deepen engagement, and increase competitiveness amid shifting preferences and economic headwinds.

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