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The best place to learn about credit unions strategies like branding, PR, social media, and engagement to attract members!

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Social Media Mavens

There might be no “best” way to use social media channels, but this week, CreditUnions.com highlights some of the more successful best practices and interesting tips from credit unions with robust social media presences.

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The Big GiveBack

Workers’ Credit Union started its patronage dividend in 2013. In 2015, it wants to give back $3 million to its membership. Here’s how.

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Features

Sage Social Media Advice From A Maverick Mazuman

Tips from a Kansas City credit union that speaks to its community via multiple channels and creative branding.
Features

Analytics And Marketing In The Era Of Big Data

How the right data analytics can empower credit unions to target members with offers that offer timeliness and real value.
Features

Engage Your Members With A Strong Cardmember Marketing Lifecycle Program

A key to success with a credit card program is a strong cardmember lifecycle marketing strategy.
Features

How To Bank On Social

Surveys show Facebook, Twitter not being used effectively enough to reach consumers where they digitally live.
Industry Insights

Social Media Mavens

There might be no "best" way to use social media channels, but this week, CreditUnions.com highlights some of the more successful best practices and interesting ...
Industry Insights

Vermont Credit Unions Lead The Industry In Mortgage Market Share

The Green Mountain State ranks No. 1 in both the purchase and refinance market share.
Industry Insights

Credit Unions Increased Mortgage Market Share In 2014

Overall mortgage originations declined last year across the United Sates for all financial institutions, yet credit unions carved out a larger piece of the lending ...
Features

How To Entice Members To Choose Fee Over Free

An account that pays members up to $200 a year in merchant rebates plus unlimited cash back rewards on signature-based debit card transactions has helped ...
Industry Insights

Trends In The Customer Experience

Three takeaways from a report detailing the satisfaction of credit union members.
Features

The Big GiveBack

Workers’ Credit Union started its patronage dividend in 2013. In 2015, it wants to give back $3 million to its membership. Here’s how.
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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