How 2 Marketing Teams Organize For Impact
The organizational structures for the marketing teams at 3Rivers FCU and Leaders Credit Union couldn’t be more different, but they share a common goal.
Marketing
The best place to learn about credit unions strategies like branding, PR, social media, and engagement to attract members!
Top Marketing Articles
7 Tips To Rebrand After A Major Merger
Practical tips from marketing pros for navigating brand integration, from aligning messaging and honoring legacy to building trust and more.
Every Credit Union Has A Member Story To Tell
The Member Story Project from Callahan & Associates invites credit unions to share their stories of member impact and celebrate how they change lives every
2 Real Millennials. 1 Real Mortgage. (Part 1)
June 1, 2017
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This millennial couple is moving into a mortgage. Follow their first-time homebuyer story.
My Take On My Generation
May 31, 2017
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A new CreditUnions.com millennial correspondent introduces what’s next for her generation.
The Financial Diaries Adds Details To Data, Possibilities For Credit Unions
May 24, 2017
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This look at the daily financial lives of everyday Americans could spark strategic thinking for credit unions serving the growing gig economy.
Millennials In Focus
May 22, 2017
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What recent college grads say about student debt, what they needed at age 18, and how they chose their bank or credit union.
Big Rewards Increase Member Engagement
May 22, 2017
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Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% of members.
A Strategy To Manage Cash And Serve Members
May 15, 2017
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Mountain America Credit Union is a veteran user of cash management analytics, but it’s still learning how to optimize its understanding of and confidence in the system.
First South Financial’s Targeted Marketing Nets Big Returns
May 15, 2017
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The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Wellness Programs, Small Credit Union Successes, And The Secondary Market
May 15, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
How To Succeed At Wellness Programs
May 15, 2017
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Credit unions in California and Vermont share how they help employees maintain healthy habits.
A Ratio That Ensures Exceptional Service
May 15, 2017
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How can credit unions optimally position staff to wow members?
2 Real Millennials. 1 Real Mortgage. (Part 1)
This millennial couple is moving into a mortgage. Follow their first-time homebuyer story.
My Take On My Generation
A new CreditUnions.com millennial correspondent introduces what’s next for her generation.
The Financial Diaries Adds Details To Data, Possibilities For Credit Unions
This look at the daily financial lives of everyday Americans could spark strategic thinking for credit unions serving the growing gig economy.
Millennials In Focus
What recent college grads say about student debt, what they needed at age 18, and how they chose their bank or credit union.
Big Rewards Increase Member Engagement
Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% ...
A Strategy To Manage Cash And Serve Members
Mountain America Credit Union is a veteran user of cash management analytics, but it’s still learning how to optimize its understanding of and confidence in ...
First South Financial’s Targeted Marketing Nets Big Returns
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Wellness Programs, Small Credit Union Successes, And The Secondary Market
Five can't-miss data points featured this week on CreditUnions.com.
How To Succeed At Wellness Programs
Credit unions in California and Vermont share how they help employees maintain healthy habits.
A Ratio That Ensures Exceptional Service
How can credit unions optimally position staff to wow members?
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?