Michigan

Features

4 Secrets Of A Mortgage Leader

Lake Michigan Credit Union partners with other lenders and an HGTV star to take the top spot in regional market share.
Features

A Pop-Up Branch Serves As A Concept Testing Ground

New ideas like a feedback wall, location-specific specials, and iPads loaded with financial literacy apps for youth highlight MSUFCU’s pop-up experiment.
Features

How To Map Member Data During A Merger

Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Callahan Collections

Credit Unions Are Turning The Motor City Into Mortgage City

Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.
Industry Insights

Regional Performance Report: New England Credit Unions

The average member relationship surpassed $18,000 for credit unions in the New England states. In what other areas do these cooperatives excel?
Features

Many Vendors. 1 Risk Team.

At Community Choice Credit Union, a four-person committee evaluates vendor relationships.
Features

How A Michigan Credit Union Builds Business With Businesses

Community Choice Credit Union kept lending while the economy tanked and now is riding a new wave of MBL activity.
Features

4 Ways To Increase Member Engagement

MSUFCU looks inward to identify sticky products and save members millions.
Features

6 Tips To Offer Instant Issue Debit Cards

Branch design. Added security. Multiple touch points. Financial Horizons and Lake Trust share tricks to navigate on-demand card programs.
Features

9 Ways To Think Outside The Annual Review

BECU and MSUFCU provide lessons in communication and expectation.
Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket court shape a culture of inclusive banking that serves members and employees.

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