4 Secrets Of A Mortgage Leader
Lake Michigan Credit Union partners with other lenders and an HGTV star to take the top spot in regional market share.
Lake Michigan Credit Union partners with other lenders and an HGTV star to take the top spot in regional market share.
New ideas like a feedback wall, location-specific specials, and iPads loaded with financial literacy apps for youth highlight MSUFCU’s pop-up experiment.
Eight mergers in 11 years helped this Michigan credit union develop best practices in mapping core data during a conversion.
Quicken Loans might be underpinning the revitalization of Detroit, but financial cooperatives are serving the long-awaited renaissance in their own ways.
The average member relationship surpassed $18,000 for credit unions in the New England states. In what other areas do these cooperatives excel?
At Community Choice Credit Union, a four-person committee evaluates vendor relationships.
Community Choice Credit Union kept lending while the economy tanked and now is riding a new wave of MBL activity.
MSUFCU looks inward to identify sticky products and save members millions.
Branch design. Added security. Multiple touch points. Financial Horizons and Lake Trust share tricks to navigate on-demand card programs.
BECU and MSUFCU provide lessons in communication and expectation.

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.

When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.

Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket court shape a culture of inclusive banking that serves members and employees.

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.

The future of leadership starts now. This week, CreditUnions.com is diving into the strategies shaping tomorrow’s talent: from a bold overhaul of succession planning to how credit unions are tackling the AI skills gap.

Assessing skills gaps among leaders and providing time to complete training are major hurdles today, but strong leadership development strategies are essential in building a future-ready credit union.

A report from Quantum Governance reveals a gap between board recruitment priorities and the most valuable skills in governance.