How MSUFCU Integrates Teams For Seamless Change Management
The Michigan cooperative is focusing on people as much as process to prepare employees for new products, policies, and more.
The Michigan cooperative is focusing on people as much as process to prepare employees for new products, policies, and more.
From tweaking communication strategies to embracing diverse perspectives, here’s how three leaders are adjusting to new roles.
Lessons from five credit unions on using member impact stories to inspire staff and boards, educate members, and add some pizzazz to social media accounts.
A billboard contest from Financial Plus Credit Union has been a boon for BIPOC businesses owners in Michigan.
An inclusive approach to home loans at Honor Credit Union helps the cooperative confront inequality across Michigan.
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
As Callahan looks back on the year behind, inspiration emerges for the year ahead.
The Michigan-based cooperative is finalizing its acquisition of a community bank with West Palm Beach locations.
A new program from American 1 Credit Union doesn’t let the lack of a credit score become an unsurmountable speed bump.
A new solution allows credit unions to reach young, motivated, prospective members, and offers cash rewards to members for positive financial behavior, including increasing savings and paying off debt.
Credit union strategy leaders are embracing uncertainty, rethinking relevance, and getting cozy with discomfort as they plan for 2030 and beyond.
This installment of “CEO Onboarding” touches base with an industry veteran to discuss starting out young in the credit union movement and being present for members’ milestone moments.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Two cooperatives share how they elevate employee engagement in a high-pressure, high-stakes contact center setting.
Crack the code to outsmart, not outspend, competitors with a marketing segmentation playbook that turns guesswork into growth.
A year after launching its HUSTL digital banking brand, the Arizona-based credit union has revamped its approach.
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
A partnership with the Institute of Gerontology at Wayne State University has helped the credit union reduce reports of elder fraud by as much as 50%.
Faced with post-pandemic talent challenges, Desert Financial put a new spin on gathering and responding to employee feedback.
From employee engagement to community impact and beyond, these are the initiatives credit unions must focus on to stay aligned and prepared for the challenges ahead.