An array of experiences and professional development opportunities, combined with drive and passion, has positioned James Hunter for success in the field of DEI.
A partnership between the credit union and a community nonprofit provides financial resources for at-risk kids during formative years.
A collaboration between Freedom First FCU and a local nonprofit is helping consumers ensure they can afford to buy a home and stay there for the long haul.
Community financial institutions need an accurate understanding of financial hardships and local needs to develop effective solutions.
The chief experience officer helps Community First realize the benefits of humanizing the sales and service processes.
Credit unions undertake all manner of certifications to improve their communities. Here’s how three of the most popular intersect.
In uncertain times, credit unions that know their North Star are poised for success.
Purpose drives engagement; engagement drives results. Not sure where to start? Check the map.
From yoga to YouTube, three credit unions share insight on what’s working, or not, in their shops.
Credit Union 1 is cultivating a people-first approach through a quarterly program that highlights different strategic goals and ties employee behavior to organization success.
A job-shadowing program at the Kansas City-area credit union has boosted internal promotion rates and helped less-tenured employees advance their careers.
HR leaders offer insights into their job titles, the impact they have on their credit unions, and how their roles have evolved as employee needs evolve.
Gallup data reveals only 20% of employees feel strongly connected to their workplace culture, with minimal differences across remote, hybrid, and on-site settings. Learn why this matters for credit unions.
Credit unions posted record revenue in the third quarter thanks to large gains in loan and investment income, yet asset quality worsened as the industry braced for interest rate cuts.
Credit union leaders share how they navigate a successful VA loan program and address challenges veterans face.
The president and CEO of the Defense Credit Union Council discusses similarities between the military and credit unions, the benefits of the “OODA loop,” and more.
The California cooperative transitioned to a centralized platform where risk assessments and controls are woven into the fabric of everyday processes.
Veterans reported higher levels of financial wellbeing than the average U.S. adult in a CFPB survey, but credit unions have room to help those experiencing hardship.
Find Your Purpose, Find Your Path