New Mexico

Features

A Matrix To Temper Risk And Break The One-Size-Fits-All Approach To Funds Availability

Nusenda Credit Union’s funds availability formula boosts member service by exceeding regulated minimums and treating outliers as outside the norm.
Features

How To Keep The Credit Union’s Beating Heart Running During A CEO Change

Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
Features

A 16-System Conversion Success Story

Two major conversions at one New Mexico credit union brought about a busy 2018.
Features

How Nusenda Creates Job Opportunities, One Internship At A Time

The New Mexico credit union has hired 23 of its own interns originating from a course on finance careers exploration.
Features

Start Today To Be Prepared At The GAC

Seasoned conventioneers share their best practices for a successful foray to the movement’s biggest gathering.
Features

How To Capitalize On Member Intelligence

The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
Callahan Collections

Help For The Holidays: How Guadalupe Credit Union Meets Mission

The New Mexico credit union’s year-round financial wellness and literacy efforts take on even more meaning this time of year.
Industry Insights

Which Credit Union In Every State Returns The Most Value To Members?

An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who's tops in your state?
Features

A Strategy To Manage Cash And Serve Members

Mountain America Credit Union is a veteran user of cash management analytics, but it’s still learning how to optimize its understanding of and confidence in ...
Features

The State Of Grants In The Credit Union Movement

How financial services cooperatives are leveraging CDFI, NCUA, and NCUF grants to underwrite their expanding reach and impact.
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