State Employees’ Credit Union takes a decentralized approach to its lending model. How does it work, and why does the credit union believe this complex, pricey model is worth it?
Finding the right employees to connect with members through video technology can be a challenge, but it doesn’t have to be.
More than 125 employees at the North Carolina credit union chipped in to pull off the intensive tech project.
Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Apple Watch is just the beginning for mobile-oriented, blue-sky thinkers in the credit union space.
Call it what you will, CFPB’s promise to go easy on mortgage disclosure changes provides some temporary relief.
This North Carolina credit union scores with targeted marketing driven by philosophy of dealing with the data it can handle.
Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.
The strong growth in the auto portfolio drives gains in first quarter consumer lending for America’s credit unions.
A half-million members respond so far to North Carolina credit union’s offer of free credit scores. President digs it, too.
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
SECU Scores Obama Nod With FICO Program