Keep New Member Referrals All In The Family
Harvest FCU adds members through a family-focused referral program.
Harvest FCU adds members through a family-focused referral program.
Michael Wettrich, president and chief executive of the $90 million Education First Credit Union in Ohio, makes the case for supplemental capital at credit unions.
Call it what you will, CFPB’s promise to go easy on mortgage disclosure changes provides some temporary relief.
Community institutions are leading the big banks in rolling out apps for Apple and Android wrist gear.
State Employees Credit Union of North Carolina throws open its doors for an in-depth examination of how it takes Southern sensibility to a whole new level.
A hub-and-spoke strategy and outbound calling are just two pieces of the strategic puzzle that Wright-Patt Credit Union pieced together for its move into a major new market.
Increased efficiency and added functionality spurs a jump from 4% growth in 2013 to 8% in 2014.
Wright-Patt Credit Union shares how it increased its name awareness from 55% to 73% in seven years.
WPCU is gearing up for the sixth installment of its popular Savings Race challenge; the stakes are higher, but so is the credit union’s commitment to help members save, borrow, and learn.
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.

A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.

Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.

MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.

Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.

The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.

Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.

New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Why Credit Unions Need Supplemental Capital