7 Metrics To Track HR Success
What metrics should human resource professionals use to measure employee and credit union performance?
What metrics should human resource professionals use to measure employee and credit union performance?
Risk managers monitor disparate areas of the credit union. For key ratios to follow, start with the measures that correspond to the risk indicators outlined by the NCUA.
Lending and asset growth have been capturing industry headlines, but tight margins from sustained low interest rates and slowly rising operating expenses make some other benchmarks worth watching.
North Island Credit Union put in place a rigorous cost-cutting regime as soon as the economic crisis hit.
Members 1st FCU finds early success with recent launch of private student lending solution.
First quarter results from North Island Financial Credit Union show a credit union on a journey back to health.
In 2008, Saint Francis Federal Credit Union moved away from paper processing and transitioned to image-based item processing.
Three mutually reinforcing relationships at the core of the virtuous cycle promote credit union growth, even during times of economic fluctuation.
MidWest America has been growing at a healthy rate all the while cutting spending, in no small part because employees submit good cost-trimming ideas.
The fundamentals remain good, but Meritrust CU is keeping a sharper eye on the financials.

Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?

Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.

St. Cloud Financial is betting on digital assets to protect member relationships and future relevance. It’s picked up lessons for other leaders along the way.

Traditional risk tools alone aren’t enough. Portfolio protection must evolve to meet members within the lending experience itself.

The Ohio cooperative is refining the role of its foundation to clarify what belongs within the credit union and what belongs under its charitable arm, strengthening focus and long term strategy for both.

The credit union migrated its on-premises contact center and implemented workforce management software to maximize efficiency, minimize costs, and provide a better member experience.

A new approach to vehicle affordability for credit unions.

Youth banking programs, in-school branches, and a warm handoff to adulthood builds habits and relationships that last well beyond graduation.

Today’s job market is shaped by skills based expectations, with employers slowing entry level hiring and placing greater emphasis on applied experience.

Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.