How Much Do Credit Unions Spend On Compensation?
June 5, 2017
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The percent of revenue going toward employee compensation is reversing trend.
Operating Expense
Leaders In Efficiency At First Quarter 2017
May 29, 2017
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Check out this leader table to see which credit unions beat the industry average.
First South Financial’s Targeted Marketing Nets Big Returns
May 15, 2017
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The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Leaders In Efficiency At Year-End 2016
April 25, 2017
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Check out this leader table to see which credit unions beat the industry average.
6 Small Earnings Ratios With A Large Impact On Credit Unions
January 30, 2017
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The national average for each of these six mighty metrics is less than 10 percentage points, but even a change of a few basis points can make a big difference to a credit union.
State In The Spotlight: Pennsylvania
December 1, 2016
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Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with their current staffing models.
Leaders In Efficiency For Third Quarter 2016
November 14, 2016
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Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat the industry average.
It’s A Great Time To Be A Credit Union
October 18, 2016
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This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
State In The Spotlight: Texas
October 18, 2016
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The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess with Texas.”
Does Technology Matter To Small Credit Unions?
September 26, 2016
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Five graphs show how technology offers a competitive advantage.
How Much Do Credit Unions Spend On Compensation?
The percent of revenue going toward employee compensation is reversing trend.
Leaders In Efficiency At First Quarter 2017
Check out this leader table to see which credit unions beat the industry average.
First South Financial’s Targeted Marketing Nets Big Returns
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Leaders In Efficiency At Year-End 2016
Check out this leader table to see which credit unions beat the industry average.
6 Small Earnings Ratios With A Large Impact On Credit Unions
The national average for each of these six mighty metrics is less than 10 percentage points, but even a change of a few basis points ...
State In The Spotlight: Pennsylvania
Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with ...
Leaders In Efficiency For Third Quarter 2016
Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat ...
It’s A Great Time To Be A Credit Union
This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
State In The Spotlight: Texas
The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess ...
Does Technology Matter To Small Credit Unions?
Five graphs show how technology offers a competitive advantage.
Browse Topics
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.