Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
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Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
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September 13, 2021
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Four tips to make your digital banking platform work for you.
Three Trends That Are Shaping The Credit Card Industry
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ACH State Of The Union: Meeting Pandemic Challenges And Planning For Growth
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Smarter Faster Payments Remote Connect session will highlight how the dots have connected in Same Day ACH and what’s coming next.
How Credit Unions Can Help SMBs Optimize Their Business With Omnichannel And Integrated Payments
May 17, 2021
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Credit unions can offer what businesses need without the extensive resources that go into internally developing and offering merchant services.
3 Takeaways From The First Quarter Of 2021
May 17, 2021
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The lasting effects of the COVID-19 pandemic — and the national economic response to it — linger on credit union financial statements.
Is Now The Time To Combine Deposits And Payments?
May 10, 2021
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Service trumps rates at Ascend FCU, where an integrated approach aims to maximize engagement and loyalty.
4 Ways To Enhance And Elevate The Member Experience
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How — and why — to digitally keep pace with the rapidly changing needs of members.
How to Protect Cardmembers Against Cybersecurity and Fraud Threats
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Talking Turkey About Cyber Monday
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Consumer education and technology tools are the best defense against offensive fraudsters.
Swipe, Dip, Tap: Contactless Offers A New Way To Pay
April 5, 2021
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The pandemic has changed the way Americans use cards. That behavior might never be the same.
Is Your Digital Banking Solution Doing Its Job?
Four tips to make your digital banking platform work for you.
Three Trends That Are Shaping The Credit Card Industry
Why enhancing digital capabilities, awards, and risk management are all critical to credit card program success.
ACH State Of The Union: Meeting Pandemic Challenges And Planning For Growth
Smarter Faster Payments Remote Connect session will highlight how the dots have connected in Same Day ACH and what’s coming next.
How Credit Unions Can Help SMBs Optimize Their Business With Omnichannel And Integrated Payments
Credit unions can offer what businesses need without the extensive resources that go into internally developing and offering merchant services.
3 Takeaways From The First Quarter Of 2021
The lasting effects of the COVID-19 pandemic — and the national economic response to it — linger on credit union financial statements.
Is Now The Time To Combine Deposits And Payments?
Service trumps rates at Ascend FCU, where an integrated approach aims to maximize engagement and loyalty.
4 Ways To Enhance And Elevate The Member Experience
How — and why — to digitally keep pace with the rapidly changing needs of members.
How to Protect Cardmembers Against Cybersecurity and Fraud Threats
Learn about today’s cybersecurity environment and how credit unions can keep cardmember’s data safe.
Talking Turkey About Cyber Monday
Consumer education and technology tools are the best defense against offensive fraudsters.
Swipe, Dip, Tap: Contactless Offers A New Way To Pay
The pandemic has changed the way Americans use cards. That behavior might never be the same.
Browse Topics
What’s Next For Credit Union Earnings?
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As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
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Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
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Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
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As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
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How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
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As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.