Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
October 1, 2018
No Comments
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
Applying Lessons Learned From EMV To Faster Payments
October 1, 2018
No Comments
Listening, communication, and adaptability can again power success on a new payment rail.
State In The Spotlight: Iowa
October 1, 2018
No Comments
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
October 1, 2018
No Comments
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
October 1, 2018
No Comments
Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
September 24, 2018
No Comments
Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
September 17, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
September 11, 2018
No Comments
3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
September 10, 2018
No Comments
Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
September 10, 2018
No Comments
Early adoption and member convenience drive strategy at this Spokane cooperative.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
Applying Lessons Learned From EMV To Faster Payments
Listening, communication, and adaptability can again power success on a new payment rail.
State In The Spotlight: Iowa
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
Early adoption and member convenience drive strategy at this Spokane cooperative.
Browse Topics
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.