True Sky’s Blueprint For Internal And External Change Management
The Oklahoma credit union is deploying new tools that change the game for its staff and its mission-based membership strategies.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Credit Unions Take A Big Step Toward Instant Payments
Early adopters of FedNow embrace the Federal Reserve’s answer to fintechs like Venmo and Paypal.
Buy Now, Pay Later The Member-Friendly Way
Advantage Plus has entered the BNPL arena and is crafting a solution to ensure members don’t overextend themselves.
Payments Space Invaders: Who’s Stealing Your Swipes?
September 10, 2018
No Comments
Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
A Great Rate To Fill The Deposit Gap
September 10, 2018
No Comments
In search of liquidity, Day Air Credit Union introduces a five-year certificate at 3.05% APY.
Are Faster Payments Fast Enough For A Real-Time World?
September 10, 2018
No Comments
ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.
High Reward = High Return For This Plastic Program
September 5, 2018
No Comments
Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
What’s In Our Wallet?
August 29, 2018
No Comments
An informal office poll attempts to identify differences in attitudes on paper payments.
4 Ways Credit Union Market Share Is Growing
August 28, 2018
No Comments
As membership climbs higher, the variety and number of accounts members hold also rises.
3 Takeaways From Trendwatch 2Q 2018
August 22, 2018
No Comments
Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
How To Prepare For Contactless EMV Adoption
August 20, 2018
No Comments
Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Loan-to-Share Ratio Nears Record High
August 20, 2018
No Comments
As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
15 Years. 5 In-School Branches. $500,000 In Deposits.
August 16, 2018
No Comments
How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
Payments Space Invaders: Who’s Stealing Your Swipes?
Tech-savvy credit union executives and seasoned consultants share strategy and payments plays that deserve a second look.
A Great Rate To Fill The Deposit Gap
In search of liquidity, Day Air Credit Union introduces a five-year certificate at 3.05% APY.
Are Faster Payments Fast Enough For A Real-Time World?
ACH speed-up really needs to be just the beginning as consumer expectations ramp up for real-time payments.
High Reward = High Return For This Plastic Program
Three percent cash back and $59 a year are among the terms of Alliant Credit Union’s new credit card offering.
What’s In Our Wallet?
An informal office poll attempts to identify differences in attitudes on paper payments.
4 Ways Credit Union Market Share Is Growing
As membership climbs higher, the variety and number of accounts members hold also rises.
3 Takeaways From Trendwatch 2Q 2018
Loans, liquidity, and credit union love. How did credit unions perform in the second quarter?
How To Prepare For Contactless EMV Adoption
Adoption trajectory means it’s time for credit unions to understand and empower the use of dual interface cards.
Loan-to-Share Ratio Nears Record High
As loan growth outpaces deposit growth, the industry loan-to-share ratio reaches 82.9%.
15 Years. 5 In-School Branches. $500,000 In Deposits.
How Las Colinas FCU’s student-run branches in area elementary schools help hone a savings habit.
Browse Topics
3 Popular Case Studies From 2024: Where Are They Now?
Savana Morie
CreditUnions.com revisits three credit unions to learn how their strategies have evolved since their original spotlight and see what’s in store for the future.
5 Lessons About Ground-Level Intelligence From A Rooftop Farm
Alix Patterson
A national leader in urban agriculture shows how front-line insights drive real local impact — and why credit union branches are perfectly positioned to do the same.
At Kirtland Credit Union, Project Management Isn’t Just A Task. It’s An Ethos.
Aaron Passman
Kirtland Credit Union’s five-tiered scoring system and rigorous approval process might look like red tape, but it’s streamlining resource allocation and improving efficiency for credit union for growth.
Financial Wellbeing Is About More Than Vulnerability
Chris Howard
Half of Americans feel financially secure, yet one in five is suffering. A consortium of credit unions is changing the narrative by focusing on emotional engagement and trust.
How To Build AI Strategy In Real Time (Part 1)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
How To Build AI Strategy In Real Time (Part 2)
Marc Rapport
Six credit union leaders share how they are balancing innovation and governance while deploying new tools.
Credit Union Finance Leaders Saddle Up For 2026
Aaron Passman
After an anxious 2025, CFOs and observers across the industry are preparing for the year ahead — for better or for worse.
Changes Are Why You Need Today’s Nacha Rulebook
Callahan & Associates
Quality payments are a hallmark of the ACH Network. Follow the rules and do right by members.
Hurricane Knocked The Power Out? New Orleans Firemen’s FCU Is Ready.
Aaron Passman
The next big storm in the Gulf isn’t an “if,” it’s a “when,” but the small Gulf-area credit union has a plan to help the community get back on its feet when the time comes.
6 Lessons For Credit Unions From Craft Breweries
Alix Patterson
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.