Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Applying Lessons Learned From EMV To Faster Payments
October 1, 2018
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Listening, communication, and adaptability can again power success on a new payment rail.
State In The Spotlight: Iowa
October 1, 2018
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As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
October 1, 2018
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Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
October 1, 2018
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Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
September 24, 2018
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Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
September 17, 2018
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Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
September 11, 2018
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3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
September 10, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
September 10, 2018
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Early adoption and member convenience drive strategy at this Spokane cooperative.
Maximizing Profit Through Risk-Based Pricing
September 10, 2018
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Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Applying Lessons Learned From EMV To Faster Payments
Listening, communication, and adaptability can again power success on a new payment rail.
State In The Spotlight: Iowa
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Shares By The Numbers (2Q18)
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Credit Cards By The Numbers (2Q18)
Although credit card penetration rates held steady at 17.3%, credit card loan balances increased 9.1% annually.
Keeping The Deposits Matters As Much As Controlling The Payments
Panelists at the Credit Union Summit during PayThink 2018 discuss Zelle, product integration, and staying relevant.
What Does A Culture & Values Officer Do?
Five can’t-miss data points this week on CreditUnions.com.
The Payments Ecosystem Is Changing. Will You Be Ready?
3 takeaways from the Electronic Transactions Association’s TRANSACT Tech DC/ FinTech Policy Forum.
Great Rates And Payment Space Invaders
Five can’t-miss data points this week on CreditUnions.com.
Alexa, How Does Numerica Do Payments?
Early adoption and member convenience drive strategy at this Spokane cooperative.
Maximizing Profit Through Risk-Based Pricing
Risk-based pricing helps credit card programs succeed and comply by rewarding low credit risk behaviors and increasing access to the underserved.
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.