Ops & Payments

Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.

Top Ops & Payments Articles

1Q 2017 Trendwatch

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.

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Features

Achieving The Credit Union Mission ― Balancing Service With The Bottom Line

The ability to provide a feature-rich and frictionless experience is imperative to keeping and attracting members.

1Q 2017 Trendwatch

This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Industry Insights

3 Takeaways From Trendwatch 1Q 2017

Shares, loans, and full-time employee growth. How did credit unions perform in first quarter?
Industry Insights

Auto Leases, Hiring Best Practices, And Rewards Programs

Five can't-miss data points featured this week on CreditUnions.com.
Features

Big Rewards Increase Member Engagement

Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% ...
Features

A Strategy To Manage Cash And Serve Members

Mountain America Credit Union is a veteran user of cash management analytics, but it’s still learning how to optimize its understanding of and confidence in ...
Features

First South Financial’s Targeted Marketing Nets Big Returns

The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Credit Union Industry Commentary

Do Paper Checks Really Need To Go?

I hate but understand the 'I wish this practice would just die' movements.
Features

Geolocation Technology: Adding Security And Reliability To Credit Cards

New tools add safety and reliability on the road or down the street for consumers making purchases with their credit union credit cards.
Features

Lending By The Numbers (4Q 2016)

Credit unions lent $461.2 billion throughout 2016, surpassing 2015 totals by 12.3%. See how top, middle, and lagging performers differed.
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