Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
CFPB Cuts To The Core On Overdraft Fees
May 28, 2015
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After big fine on big bank, bureau’s blanket probe of credit union core processor NSF settings raises eyebrows and call for self-examination.
Members Bank From The Heart. Do You?
May 27, 2015
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A new ad from Simple throws down the gauntlet for thinking about financial services not as commodities but as tools for a better life.
NACHA Throws Open Three Windows
May 21, 2015
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Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.
Forum Credit Union Posts Double-Digit First Quarter Consumer Loan Growth
May 12, 2015
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The Indiana credit union increased auto loans 39% over last year.
Increasing Security Expectations From Cardmembers
May 8, 2015
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By implementing some best practices below, your credit union can be well prepared to respond to inevitable fraud breaches in the years ahead.
5 Things To Learn From 4Q 2014 Strategy & Performance
May 8, 2015
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What do dogs, iTunes, and road trips have to do with credit unions? More than you might think.
Best Buy And The Future Of MCX
May 6, 2015
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Retailer’s Apple Pay play leads to predictions of competitor’s death that some say are premature.
4 Ways To Focus On Deposits
April 29, 2015
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BCU breaks down the strategy it used to increase shares 9.8%.
ACH Same-Day Changes Show It’s Better To Receive Than Give
April 23, 2015
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When it comes to payment rails, ACH is so big it’s almost taken for granted, like electricity. Work is underway to keep it from becoming the third rail.
Case Study: Member-Friendly Focus Makes Website Redesign a Success
April 13, 2015
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For their website redesign, Call FCU centered on the user experience when deciding to add new resources and features that improved member satisfaction and increased usage.
CFPB Cuts To The Core On Overdraft Fees
After big fine on big bank, bureau’s blanket probe of credit union core processor NSF settings raises eyebrows and call for self-examination.
Members Bank From The Heart. Do You?
A new ad from Simple throws down the gauntlet for thinking about financial services not as commodities but as tools for a better life.
NACHA Throws Open Three Windows
Preparation, speculation underway as same-day settlement gets green light on nation’s largest payment rail.
Forum Credit Union Posts Double-Digit First Quarter Consumer Loan Growth
The Indiana credit union increased auto loans 39% over last year.
Increasing Security Expectations From Cardmembers
By implementing some best practices below, your credit union can be well prepared to respond to inevitable fraud breaches in the years ahead.
5 Things To Learn From 4Q 2014 Strategy & Performance
What do dogs, iTunes, and road trips have to do with credit unions? More than you might think.
Best Buy And The Future Of MCX
Retailer’s Apple Pay play leads to predictions of competitor’s death that some say are premature.
ACH Same-Day Changes Show It’s Better To Receive Than Give
When it comes to payment rails, ACH is so big it’s almost taken for granted, like electricity. Work is underway to keep it from becoming ...
Case Study: Member-Friendly Focus Makes Website Redesign a Success
For their website redesign, Call FCU centered on the user experience when deciding to add new resources and features that improved member satisfaction and increased ...
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.