Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
The Importance Of Finance In Financial Services
February 23, 2015
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This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — the CFOs.
The Mighty Mobile Opportunity
February 19, 2015
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How credit unions are using payments, loan applications, and location-based offers to build a big user experience in a small delivery channel.
Interra Credit Union Outpaces Peers In Fourth Quarter 2014
February 17, 2015
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Non-real estate lending picks up at the Indiana credit union.
The Future Of Banking Is Now
February 16, 2015
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Consumers expect a seamless, real-time, consistent, and engaging experience in all their banking channels.
Show Them The Money … Or Airline Miles … Or Loan Discounts … Or …
February 2, 2015
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This week, CreditUnions.com spotlights payments strategies designed to reward loyal and community-minded members.
What To Watch In Payments In 2015
February 2, 2015
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Retailers, interchange beneficiaries, and merchants all want to circumvent the card networks.
Self-Serve Processing Is “The New Black”
February 2, 2015
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Borrowers will pay fees for the ability to make a payment online or over the phone. The bottom line: convenient payment options are no longer optional.
Boost Business Loans With A Credit Card
January 30, 2015
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Four lessons from Ent and Numerica credit unions on how to run a successful member business credit card.
By Rail Or Snail: Mixed Reports On Payments Progress
January 29, 2015
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Fed calls for task force to study creating new, faster payments rails, while Fiserv survey finds mobile adoption accelerating on the fast track.
How To Bounce Back When Your Auto Portfolio Bottoms Out
January 26, 2015
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When indirect lending margins at Orange County’s Credit Union started to shrink, the $1.2 billion cooperative injected life into its auto portfolio with a new focus, a fresh marketing campaign, and different metrics.
The Importance Of Finance In Financial Services
This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — ...
The Mighty Mobile Opportunity
How credit unions are using payments, loan applications, and location-based offers to build a big user experience in a small delivery channel.
Interra Credit Union Outpaces Peers In Fourth Quarter 2014
Non-real estate lending picks up at the Indiana credit union.
The Future Of Banking Is Now
Consumers expect a seamless, real-time, consistent, and engaging experience in all their banking channels.
Show Them The Money … Or Airline Miles … Or Loan Discounts … Or …
This week, CreditUnions.com spotlights payments strategies designed to reward loyal and community-minded members.
What To Watch In Payments In 2015
Retailers, interchange beneficiaries, and merchants all want to circumvent the card networks.
Self-Serve Processing Is “The New Black”
Borrowers will pay fees for the ability to make a payment online or over the phone. The bottom line: convenient payment options are no longer ...
Boost Business Loans With A Credit Card
Four lessons from Ent and Numerica credit unions on how to run a successful member business credit card.
By Rail Or Snail: Mixed Reports On Payments Progress
Fed calls for task force to study creating new, faster payments rails, while Fiserv survey finds mobile adoption accelerating on the fast track.
How To Bounce Back When Your Auto Portfolio Bottoms Out
When indirect lending margins at Orange County’s Credit Union started to shrink, the $1.2 billion cooperative injected life into its auto portfolio with a new ...
Browse Topics
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a novel role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.