Ops & Payments

Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.

Top Ops & Payments Articles

Level Up Your Payments Technology

Today’s payment landscape is booming and members are technologically savvy in a way that no generation has been before. As quickly as technology advances, so do the expectations of members for an instantaneous, protected, and intuitive experience from start to finish. Join Elan Credit Card for a discussion on emerging payments technology and how your

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Core Processing, Innovation, and Collaboration in the Credit Union Industry with Geoff Johnson at CU*Answers

In this Partner Perspective, Callahan & Associates and Geoff Johnson, CEO of CU*Answers, explore how the credit union landscape has evolved over the past decade, especially in digital transformation. Reflecting on the past offers a chance to look ahead, and Johnson shares insights into the technological challenges cooperatives may face in the next five to

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Maximizing Growth and Member Engagement With Instant Payments

With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships and improve their offerings. So, how can instant payments drive growth, deepen relationships with members and small businesses, and generate new revenue streams? This Callahan-hosted panel discussion features Keith Gray,

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Trends In Payments Technology

Roughly 40% of users say a poor digital experience reduces how often they bank at a financial institution, but enhancements in technology don’t stop with digital environments.

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Level Up Your Payments Technology

Today’s payment landscape is booming and members are technologically savvy in a way that no generation has been before. As quickly as technology advances, so ...
Partner Perspectives

From Toasters To Technology: Enhancing Your Member Experience

Service, innovation, and data don’t just enhance the member experience — they ensure relevancy and success in the future.

Core Processing, Innovation, and Collaboration in the Credit Union Industry with Geoff Johnson at CU*Answers

In this Partner Perspective, Callahan & Associates and Geoff Johnson, CEO of CU*Answers, explore how the credit union landscape has evolved over the past decade, ...
Blogs

How Well Do You Know U.S. Consumer Sentiment?

Take this short quiz to test your knowledge of Americans’ economic opinions, habits, and more.
Features

The Fed Is Making Moves. How Are Credit Unions Responding?

Three industry leaders talk shop about strategies to navigate dropping interest rates and economic uncertainty.

Maximizing Growth and Member Engagement With Instant Payments

With over 200 credit unions now on the RTP® network, credit unions are figuring out how to integrate these solutions to enhance their member relationships ...
Partner Perspectives

Trends In Payments Technology

Roughly 40% of users say a poor digital experience reduces how often they bank at a financial institution, but enhancements in technology don’t stop with ...
Partner Perspectives

The Financial Impacts Of Credit Card Fraud

Ensuring payment solutions employ robust fraud detection and enhanced security helps mitigate instances of data exposure and loss.
Features

Transcend’s Teen Account Banks On The Future

A mix of account features, parental involvement, and financial education are all helping the Kentucky cooperative narrow its generation gap.
Blogs

Americans Aren’t Ready For Retirement. Credit Unions Can Help.

A new YouGov study indicates only one-third of consumers expect to have enough money saved for retirement by age 65, and virtually no one is ...

Exit Interview: Deb Vollmer

The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.

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