Org charts reflect key responsibilities, but what do variations in top-level structures say about business strategies, compliance goals, CEO priorities, and more?
Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.
To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
When it comes to building the auto portfolio, BHCU and Seasons FCU take different directions but arrive at the same destination.
One of Pennsylvania’s largest credit unions ties organizational performance to financial incentive while keeping members’ needs top of mind.
Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
The Pennsylvania cooperative dishes on the best practices it has discovered for adding employee groups that also make the CU its PFI.
Philadelphia FCU offers cash prizes and counseling sessions for winners of a campaign targeted to reach recipients of social services.
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
AI governance matters as much as innovation when it comes to AI. Learn how BCU built an AI practice that prioritizes data integrity, risk management, and real world decision making.