Org charts reflect key responsibilities, but what do variations in top-level structures say about business strategies, compliance goals, CEO priorities, and more?
Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.
To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
When it comes to building the auto portfolio, BHCU and Seasons FCU take different directions but arrive at the same destination.
One of Pennsylvania’s largest credit unions ties organizational performance to financial incentive while keeping members’ needs top of mind.
Credit union chief executives share takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
The Pennsylvania cooperative dishes on the best practices it has discovered for adding employee groups that also make the CU its PFI.
Philadelphia FCU offers cash prizes and counseling sessions for winners of a campaign targeted to reach recipients of social services.
Check all the right boxes while tying your credit union compliance efforts to strategy.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Callahan & Associates spotlights credit unions that return more value to members.
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.