12 Months. 365 Days. 5 Million Members.
The movement’s membership base is growing. How are credit unions responding?
The movement’s membership base is growing. How are credit unions responding?
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
Despite numbering only 19, credit unions in Vermont turned out an impressive performance.
Both the average share balance and average share accounts per member for New York credit unions was higher than national averages.
California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all higher than the national averages.
OneAZ Credit Union’s “data lake” provides a single, comprehensive view of member relationships.
Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to increase members relationships further via loans and long-term saving products.
There are three times the number of credit unions than banks in Idaho, and members are making the most of the credit union movement. Idaho credit unions post the third-best performance among all 50 states for member, asset, loan, and share growth.
Community Choice has given back more than $6 million in credits and rebates in four years and is the primary financial institution for nearly 70% of members.
The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.

Payment capabilities increasingly shape how business owners evaluate their primary financial institution

Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.

The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.

The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.

The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.

Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.

Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.