Q&A

A Fund To Fight The Flames

In response to fires in the fall of 2020, Oregon Community Credit Union’s Foundation created a relief fund focused on mid-term recovery needs.

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Desert Financial Leads With Heart To Conquer New Markets

The Arizona cooperative commits time and money to fundraising, grants, and activities that revolve around the idea of giving back.
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Robots To The Rescue

Patelco is revving up robotic processes to improve its mortgage document flow without replacing people.
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What’s In A Name: Creative Writer

A revived role takes on traditional duties and new opportunities at United Federal Credit Union.
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Student Internships In The Age Of Virtual Staffing

After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
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High-Tech Meets High-Touch: How Avatars Help 5 Credit Unions Advance Member Service

Chatbots can learn, and these credit unions are infusing their technology with a touch of personality.
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What’s In A Name: Vice President Of IT And eServices

To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
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What’s In A Name: Chief Branding Officer

Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
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A Fund To Fight The Flames

In response to fires in the fall of 2020, Oregon Community Credit Union’s Foundation created a relief fund focused on mid-term recovery needs.
Features

What Does ‘Digital-First’ Mean For Clearview FCU?

The Pennsylvania credit union is expanding its technology offerings to create internal efficiencies and improve convenience, but it’s still not cutting the branch.
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Alabama Credit Union Scores With ‘My Credit Score’

The cooperative has integrated credit score reporting and improvement tips into its mobile and online banking. So far, uptake has been strong.
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