Q&A

Features

Blend Powers Seamless Lending Processes

The San Francisco company’s digital lending platform handles more than one-fourth of the mortgage market; now, Blend does deposits, too.
Callahan Collections

Let The Robots Automate. Let The Humans Serve.

How a New Jersey credit union uses new tools to automate old jobs and free up staff to serve members better.
Features

Meet The Member Experience Finalists For The 2019 Innovation Series

These four innovators are pushing the envelope toward new levels of technological innovation and security in credit union member experience.
Callahan Collections

A Simple Rate Strategy To Raise Deposits

Coastal Federal Credit Union’s Go Green checking account pays dividends based on debit activity … and that’s it.
Features

What’s In A Name: Chief Deposit Services Officer

Eric Jenkins at Georgia United Credit Union puts an executive’s title to the goal of driving deposits to meet loan demand.
Callahan Collections

Data Takes Flight At Wings Financial

The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Features

Data Takes Flight At Wings Financial

The Minnesota credit union is mining data and using analytics to broaden, and deepen, the member experience.
Callahan Collections

A 3-Year Roadmap To Better BI

CAP COM FCU is on a forward-leaning data aggregation mission that crosses platforms and connects silos across the organization.
Features

A Strategy To Help Members Magnify Their Money

A coaching program at Wright-Patt Credit Union teaches members how to be responsible with money while enjoying life.
Features

Make It A Meeting Members Can’t Refuse

Based on member feedback, BECU now incorporates financial education into its annual meeting.
AI in credit unions

All Eyes On AI

Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.

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